Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Health care system financing, delivery, and workflows widely vary across nations around the world. Being Philips, what underpins that quality and experience is technology; Philips explored telehealth, AI, digital health records (DHRs), and other digital health tools that can engage patients.

Hospitals Suffer Decline in Consumer Satisfaction

Health Populi

For historic trends, you can check out my coverage of the 2014 version of this study here in Health Populi. The 2019 ACSI report bundles finance/banks, insurance (property/casualty, life and health) and hospitals together in one document. What can health care learn from beer?

In the U.S., Patients Consider Costs and Insurance Essential to Their Overall Health Experience

Health Populi

Patients in the U.S. assume the role of payor when they are enrolled in high-deductible health plans. adults 18 and over assessing peoples’ financial behaviors in the context of health care. Most Americans want government to do more to help them, the OECD survey found.

Medical Costs Are Consuming Americans’ Financial Health

Health Populi

Healthcare Cost Crisis , a survey from West Health and Gallup. One in three Americans overall are concerned they won’t be able to pay for health care services or prescription drugs: that includes 35% of people who are insured, and 63% of those who do not have insurance.

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. This is a global study, conducted among health citizens from North America, Latin America, Europe and the Asia Pacific region. On the demand side of U.S.

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Health Populi

Power,” your mind probably imagines reviews of automotive performance, retail shopping experiences, or perhaps even health insurance plan customer service. Expanding its report-card role in the health ecosystem. In 2019, 28 states have payment parity policies for Medicaid.

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Health Populi

The growth of tracking and wearable tech is moving toward more medical applications beyond fitness and wellness, Rock Health found. The biggest growth, Rock Health found, was for live phone telehealth, with 64% of respondents using this channel, followed by email and text.

The Top Pain Point in the Healthcare Consumer Experience is Money

Health Populi

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. In the course of Experian’s consumer research for this study, people identified 137 jobs in their patient experience.

Most Americans Across Party ID Favor U.S. Government Negotiation to Lower Rx Drug Costs

Health Populi

The Kaiser Family Foundation has been tracking this topic for a few years, and this month, their March 2019 Health Tracking Poll shows vast majorities of Democrats, Independents and Republicans all share these sentiments. There’s little Americans, by political party, agree upon in 2019.

Majority Rules? The Right to Affordable Health Care is A Right for All Americans

Health Populi

If we’re playing a game of “majority rules,” then everyone in America would have the right to affordable health care, according to a new poll from The Commonwealth Fund. The report is aptly titled, Americans’ Views on Health Insurance at the End of a Turbulent Year.

Self-Care is Healthcare for Everyday People

Health Populi

Patients are the new healthcare payors, and as such, taking on the role of health consumers. In fact, health and wellness consumers have existed since a person purchased the first toothpaste, aspirin, heating pad, and moisturizing cream at retail.

Having Health Insurance Is a Social Determinant of Health: the implications of growing uninsured in the U.S.

Health Populi

2017 reversed advancements in health insurance coverage increases since the advent of the Affordable Care Act, and for the first time since 2014 no states’ uninsured rates fell. ” That’s because being health-insured is a social determinant of health.

CVS + Aetna: Inflection Point in US Healthcare, Merger Approved Update

Health Populi

CVS Health’s acquisition of Aetna was approved this week by U.S. This post updates my initial thoughts on the deal, given the morphing US healthcare market on both the traditional health services front and fast-evolving retail health environment.

Universal Health Care and Financial Inclusion – Not Mutually Exclusive

Health Populi

Universal health care was covered in a section on 28 April 2018, and coverage on financial inclusion was bundled into the 5th May edition. ” At the time, this was one of the world’s biggest public-sector financed health plan.

Patients, Health Consumers, People, Citizens: Who Are We In America?

Health Populi

Patients as Consumers” is the theme of the Health Affairs issue for March 2019. Health care consumerism is a central focus in my work, and so it’s no surprise that I’ve consumed every bit of this publication. [In

In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

Health Populi

I’m glad to be getting back to health economic issues after spending the last couple of weeks firmly focused on consumers, digital health technologies and CES 2019. in fact devotes fewer hospital beds, physicians and nurses to health care delivery compared with other countries.

Benefit Cost Increases Overwhelm Flat Wages for Most in US: Pew

Health Populi

This has translated in benefit costs — particularly, health benefits — rising more quickly than peoples’ paychecks have kept pace. That is, if those patients-as-health-consumers can vote with their feet and pocketbook.

5 payer trends to watch in 2018

Henry Kotula

Expect insurers to accelerate programs and policies that cut costs and to push for value-based contracting as consumers demand more transparency in healthcare pricing. Payers have ratcheted down hospital payments by creating policies with an eye toward providing care at less-costly locations, designing health plans that put more healthcare utilization costs on members and by replacing fee-for-service payments with value-based contracts. [link].