How Patient Portals Are Failing Healthcare — And Our Patients
Phoenix Health Systems
MARCH 20, 2019
Similarly, healthcare providers can achieve at least three big benefits from patients’ portal-usage: greater efficiencies, cost-savings and improved health outcomes — again, only if patients use their portals. The Facts About Portal Use Today: In 2017 the GAO reported that nearly 90 percent of providers were offering access to a patient portal, but less than one-third of patients had used theirs. The centerpiece of Meaningful Use requirements was the EHR.