Health Information, Patient Experience and Telehealth

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S.

Primary Care

Primary Care Patient Experience EHR Health Data

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience

Patient Experience Medical Billing Health Information Telehealth

How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare IT News - Telehealth

NOVEMBER 14, 2023

" Most, if not all, patients with chronic GI conditions benefit from these conservative yet proven interventions, he added. "Frequent touchpoints with a registered dietitian or a GI psychologist are easier to deliver via telehealth , much to patients' convenience," Pavlou noted.

Patient Experience

Patient Experience Telemedicine Healthcare IT EHR

Why telehealth is more than just a pandemic trend

Healthcare IT News - Telehealth

AUGUST 22, 2022

She contends that telehealth is far more than a pandemic trend. In a discussion with Healthcare IT News , Fobare spells out the role telemedicine has grown to play during the pandemic, where healthcare goes with telehealth, how change may affect physicians and what virtual care might look like 10 years from now.

Telehealth

Telehealth Telemedicine Health Information Primary Care

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Health Populi

MARCH 18, 2024

health care delivery landscape, patients-as-health care consumers are becoming more savvy and discriminating based on their “maturity” and exposure to various flavors of telehealth. Consumers’ valuing convenience won’t last forever as they will seek more features to stay with telehealth services.

Mental health

Mental health Health Data Primary Care Telehealth

Cigna expands access to covered telehealth services

Healthcare IT News - Telehealth

OCTOBER 26, 2021

Cigna announced this week that it is expanding access to telehealth services via the virtual care company MDLIVE. The announcement follows the acquisition of MDLIVE earlier this year by Cigna health services subsidiary Evernorth. WHY IT MATTERS.

Telehealth

Telehealth Primary Care Patient Experience Healthcare IT

Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

Health Populi

SEPTEMBER 16, 2022

Most doctors see the advantages of digital health tools like telehealth, consumers’ access to their health information, and point-of-care workflow solutions, the American Medical Association found in a survey of 1300 physicians, published in September 2022.

Digital Health

Digital Health Remote care EHR Nursing

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

Healthcare IT Today

SEPTEMBER 11, 2023

First, email addresses are often mistyped, which can result in dangerous disclosures of protected health information (PHI). As a result, email communications can more easily be intercepted by third parties than information conveyed through a secure web portal. The first step is using a HIPAA-compliant telehealth solution.

HIPAA

HIPAA EHR Telehealth Mental health

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

Rock Health and Stanford commissioned an online survey among 7,980 U.S. adults from early September to early October 2020 to gauge peoples’ interest in and utilization of digital health tools and telehealth. But the big growth areas were for live video telemedicine, wearable tech, and digital health tracking.

Digital Health

Digital Health Mental health Health Data Telemedicine

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Health Populi

APRIL 16, 2024

Telehealth happens across the U.S. Due to the collective ethos in the community, gun safety has been addressed as a public health issue, and the health care system and employers are committed to assuring cybersecurity and the protection of individuals’ health data. Regional centers of excellence naturally go national.

HC

HC Mental health Public Health Primary Care

Parkview Health gets 70% of patients onto Epic portal, home of its telehealth programs

Healthcare IT News - Telehealth

APRIL 25, 2023

"That unification cannot be underscored enough, as it allows us to implement vendors that can be leveraged across the entire health system, rather than purchasing multiple vendors for the same end goal," Maile explained. "Additionally, we used other key partners to drive some of the patient experiences," he continued.

Telehealth

Telehealth Digital Health Telemedicine Patient Experience

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Healthcare IT Today

JULY 31, 2022

House of Representatives passed by a 416-12 vote the Advancing Telehealth Beyond COVID–19 Act of 2021 , which would extend the telehealth flexibilities put in place during the public health emergency until the end of 2024. Preventive care delivery platform Fullscript has joined the athenahealth Marketplace app store.

Telehealth

Telehealth Patient Experience Healthcare IT Nursing

Leveraging the power of digital transformation to enhance patient care and healthcare providers’ performance

Healthcare IT News - Telehealth

AUGUST 28, 2023

Digital workflows are helping the clinic create a better patient experience, enhance workforce efficiency and increase access to care across its 46 medical specialties and four facilities. Patients can receive healthcare at home through secure virtual connections, instead of traveling to and waiting in healthcare facilities.

Interoperability

Interoperability Connected Care Patient Experience Health Information

A New Health Literacy Pillar: Personal Data Stewardship

Health Populi

FEBRUARY 15, 2021

The growing use of APIs in health information technology innovation for patient care has been a boon to speeding development placed in the hands of providers and patients. The goals were to identify risks and vulnerabilities and to develop recommendations for protecting health consumers’ personal health information.

mHealth

mHealth HIPAA Health Information Digital Health

Full coverage: HIMSS23 APAC Health Conference

Healthcare IT News - Telehealth

SEPTEMBER 5, 2023

Sign Up for our daily or weekly newsletters Patient experience: new perspectives on person-focused care Full coverage: HIMSS22 APAC Health Conference News 5 sessions to look out for at HIMSS23 APAC Healthcare IT News’ APAC Managing Editor weighs in on the sessions he's looking forward.

EMR

EMR HIE FHIR Mental health

Combining virtual care and personal touch to help the underserved

Healthcare IT News - Telehealth

MARCH 1, 2022

How can telehealth address health disparities for vulnerable populations to promote health outcomes and equity? We have to take into consideration the economic barriers that the underserved experience. We have to rely on a combination of telehealth tools.

Telemedicine

Telemedicine Patient Experience Telehealth Nursing

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Health Populi

FEBRUARY 19, 2019

Seeking health information online along with researching other patients’ perspectives on doctors are now as common as booking dinner reservations and reading restaurant reviews, based on Rock Health’s latest health consumer survey, Beyond Wellness for the Healthy: Digital Health Consumer Adoption 2018.

HIPAA

HIPAA Telehealth Digital Health Health Data

Wolters Kluwer Survey Reveals Two-Thirds of Patients Still Have Questions After Healthcare Visits

Digital Health Global

FEBRUARY 15, 2023

–(BUSINESS WIRE)–While Americans increasingly access health information online, a new survey commissioned by Wolters Kluwer Health reveals that most would prefer to receive educational materials directly from a trusted, expert source – their own healthcare providers.

Digital Health

Digital Health Health Information Patient Experience Health Technology

HealthTech along the patient journey: increasing capacity, efficiency and capability

Lloyd Price

JULY 23, 2023

HealthTech tools, such as patient portals and mobile apps, give patients access to their health information 24/7. This allows patients to track their health, communicate with their providers, and make informed decisions about their care. Improving the patient experience.

Patient Experience

Patient Experience Telehealth Pain management EHR

Profitable Digital Health Platform Healthie Closes on $16M to Enable the Next Generation of Healthcare Delivery

Healthcare IT Today

JULY 26, 2022

Healthie enables healthcare providers and startups to build the virtual services consumers demand–providing the feature sets to build back-office operations and deliver a modern patient experience. They provide plans that scale for unlimited growth and that meet patient privacy standards, including HIPAA, SOC-2, and PCI Compliance.

Digital Health

Digital Health Patient Experience HIPAA Telehealth

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

JUNE 6, 2019

Health Populi’s Hot Points: There’s a new social determinant of health in town, and it’s broadband connectivity. Without access to broadband, an individual can’t seek a job online, get banked, apply for health insurance, or access a health information portal, among many other daily tasks EveryWoman and EveryMan do to streamline life.

Telehealth

Telehealth Health Information Primary Care mHealth

Digital Side Door Part 2: Attract and Retain Patients with These Tips

Xealth

JANUARY 18, 2024

Similar to retail customers, patients seek more convenient and accessible ways to interact with healthcare providers. The digital side door encompasses various online touchpoints – from websites and patient portals to mobile apps and telehealth services. 4 Ways to Attract New Patients Through the Digital Side Door 1.

HIPAA

HIPAA Patient Experience Telehealth Digital Health

M&A notebook: Providers and platforms make big moves

Healthcare IT News - Telehealth

MAY 1, 2023

The following month, the Journal reported that Froedtert Health posted a loss of $43.5 eVisit purchases Bluestream Health's telehealth eVisit announced it has acquired Bluestream Health to add digital front doors and other tools to its telemedicine platform. Andrea Fox is senior editor of Healthcare IT News.

Telemedicine

Telemedicine Healthcare IT HIPAA Patient Experience

Addressing Health Equity Must Include Digital Equity Beyond Access To Medical Services and Insurance

Health Populi

JUNE 5, 2020

The 21st Century Cures Act emphasizes patients’ control of personal health information. ONC rules issues in March 2020 called for more patient-facing health tools and apps to bolster health consumer engagement and empowerment. But the emergence of the coronavirus in the U.S.

Digital Health

Digital Health Health Information Telehealth Health Data

What to Expect For Health/Care at CES 2024

Health Populi

JANUARY 2, 2024

Note that Chewy, the subscription pet goods company, launched a telehealth service for pets in October 2020 — another tech-trend in the growing pet economy, of which you can read more in Health Populi here.

Mental health

Mental health Digital Health Telehealth Health Policy

Xealth’s Recap from Oracle Health Conference 2023

Xealth

SEPTEMBER 26, 2023

We heard from the Mace family, a couple who experienced first hand the difficulties with health data exchange after Tristan (26 yo M) had to undergo an emergency heart transplant after experiencing a catastrophic cardiac event. How does generative AI help refocus the interaction between the physician and the patient?

Patient Experience

Patient Experience EHR Nursing Digital Health

CareTeam enables whole-patient care approach with athenahealth EHR

Healthcare IT News - Telehealth

FEBRUARY 23, 2022

"From a clinical perspective, our chief medical officer was impressed by how athenahealth would streamline clinician workflows and help increase the quality of visits, ultimately creating a stronger patient experience." All of these factors add up to an exceptional patient experience."

EHR

EHR Patient Experience Primary Care Telehealth

Health IT implementation best practices

Healthcare IT News - Telehealth

MARCH 21, 2019

From front line care delivery, including triage, clinical decision support and patient experience to back-office operations, such as billing and revenue cycle, algorithms and emerging technologies are already proving their value. by November 01, 2018. Artificial intelligence and machine learning are set to transform healthcare.

Health IT

Health IT Patient Experience Telehealth Healthcare Innovation

Demand Grows for Advancements in Healthcare’s Digital Front Door

Healthcare IT Today

JULY 13, 2023

Embracing a digital front door experience opens new avenues for engagement and communication with patients. Interactive portals enable secure messaging, appointment reminders, and access to personal health information, fostering a stronger patient-provider relationship.

Patient Experience

Patient Experience Health Information Telehealth RCM

Wearable Tech for Health Tracking, Online Dating and Banking: Exploring the “Fluidity” of Peoples’ Data Privacy Views

Health Populi

OCTOBER 27, 2022

More granularly, most consumers (over two-thirds) were concerned about allowing apps or sites to access their location data, online banking, accepting cookies on sites, creating new accounts on apps or sites, sharing health information with apps or sites, online shopping, paying bills, and so on. Few people in the U.S.

Public Health

Public Health Health Information Health Data Telehealth

Rising Healthcare Costs: How Health Plans Can Help Members Navigate

Healthcare IT Today

APRIL 12, 2023

Optimal care management is about facilitating communication and delivering relevant and timely health information, and that is where digital tools excel. Telehealth services are an affordable and convenient way for individuals to receive healthcare services without leaving their homes.

Telehealth

Telehealth Digital Health Health Information Medical Technology

12 Ways Telehealth is Saving Small Hospitals

GlobalMed

SEPTEMBER 30, 2019

But consider that they’re also asked to: Provide an exceptional patient experience. Improve community and population health. Involve patient families in daily hospital rounds. Virtual visits can keep patients’ relatives connected to their loved ones’ care even when they’re across the country.

Telehealth

Telehealth Telemedicine Primary Care Nursing

Health IT execs offer thoughts on the big issues of 2021

Healthcare IT News - Telehealth

DECEMBER 31, 2020

Burnout has been an ongoing scourge at hospitals for years now, and the crushing demands of the pandemic have only made it worse for physicians , nurses , telehealth managers and others. Electronic health records don't usually help, even if their impact on burnout is more complex than many realize. " Telehealth: Now what?

Health IT

Health IT Nursing Telehealth EHR

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Health Populi

FEBRUARY 29, 2024

Privacy and scalability, where assuring the security of health citizens’ protected health information (PHI) must be designed into HaH programs. Doing so is central to building trust between patients, families, and providers.

EHR

EHR HIPAA Digital Health Interoperability

Digital Transformation Is The New Mantra But Can’t Happen Without Access To Connectivity

Health Populi

MARCH 5, 2019

features several pages devoted to digital connectivity bolstering more effective health care delivery. This happens in two ways: first, health care delivery improves with the adoption of electronic records, telehealth, wearable devices and sensors, and online access by health care providers. The digital divide in the U.S.

eHealth

eHealth Patient Experience Telehealth Digital Health

The Future of Telemedicine Transformed by Large Language Models

Healthcare IT Today

MAY 18, 2023

This article represents Singh’s thoughts and don’t necessarily represent the views of Teladoc Health. The rapid development of Artificial Intelligence (AI) has been making waves across various industries, and telehealth/telemedicine is no exception. As AI evolved, so did its applications in telemedicine.

Telemedicine

Telemedicine Interoperability Telehealth Mental health

Going Digital for Health Is a New-Normal for Consumers

Health Populi

SEPTEMBER 6, 2018

The title of the report, “Consumers are on board with virtual health options,” summarizes the bullish outlook for telehealth. But the tagline begs the supply side question: “Can the health care system deliver?” The design challenges, which are suggested in the third experience chart, are evident.

Digital Health

Digital Health Telehealth Connected Care Health Information

How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Populi

MARCH 17, 2021

sought health information online in 2020, a slight decline from 2018. More young women than young men looked for health info online, as well as more Hispanic/Latinx and White youngers compared with Blacks. Demographics collected included age, gender, race/ethnicity, and LGBTQ+ identity. Some 8 in 10 younger people in the U.S.

Mental health

Mental health Public Health Mobile Health Health Information

Convenience is King: The Age of Asynchronous Healthcare

Beyond Telehealth

MARCH 9, 2022

Although live video visits became synonymous with telehealth during the pandemic, there are additional telehealth modalities that can also help patients be more engaged with their health. We are going to focus on the role of asynchronous telehealth in improving timely access to care. Cardiol Res.

Telehealth

Telehealth Digital Health Telemedicine Psychiatry

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Health Populi

MAY 16, 2023

“Pharmacies [are] moving to [the] heart of primary care,” Wolters Kluwer’s summary concludes, noting that trust in pharmacy is growing as health consumers’ costs are rising. . Brian envisions the opportunity to leverage pharmacist influencer telehealth platforms into OTC categories in real-time.

Primary Care

Primary Care Nursing Health Information Telehealth

Maimonides Medical Center completes massive digital health initiative in two years

Healthcare IT News - Telehealth

JANUARY 19, 2022

It was an early adopter of electronic health records and sponsored one of New York State's first health information exchanges. In 2018, Maimonides' leadership established digital health as a strategic priority for the medical center. THE PROBLEM. USING FCC AWARD FUNDS.

Digital Health

Digital Health Telemedicine Leadership Patient Experience

Enhancing Patient Engagement and Compliance through DrKumo Remote Patient Monitoring System (RPM)

DrKumo Remote Patient Monitoring

APRIL 10, 2024

Engaged patients are more likely to follow medical advice, attend appointments, and actively participate in their care, leading to better outcomes and higher patient satisfaction. Patients receive reminders, prompts, and incentives to adhere to their care plans , helping them stay on track and achieve better outcomes.

HIPAA

HIPAA Patient Experience Health Information Health Data

Canvas Medical Achieves ONC Certification, Raises $24MM to Power Clinicians and Developers Building and Scaling Digital Health Companies

Healthcare IT Today

JULY 19, 2022

Canvas provides a full-stack ambulatory EMR and digital health developer platform, enabling both established and startup healthcare providers to launch new patient experiences and business models faster. Founded in 2015, Canvas is reimagining the EMR for the future of healthcare.

EMR

EMR Digital Health Primary Care RCM

Innovation, Local Persistence

Society for Participatory Medicine

OCTOBER 4, 2021

Thoughts from the Patient Experience Symposium. As I left the Patient Experience Symposium in Boston, (Yes, an in-person conference. On the one hand, has the healthcare industry progressed at all hardwiring the improvement of patient experience? Rather it’s local iterative, persistent steps.

Patient Experience

Patient Experience Healthcare Innovation Telehealth Mental health

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Trending Sources

How one gastroenterology practice uses hybrid virtual care to improve patient experience

Why telehealth is more than just a pandemic trend

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Cigna expands access to covered telehealth services

Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

The Digital Transformation of Patients – Update from Rock Health and Stanford

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Parkview Health gets 70% of patients onto Epic portal, home of its telehealth programs

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Leveraging the power of digital transformation to enhance patient care and healthcare providers’ performance

A New Health Literacy Pillar: Personal Data Stewardship

Full coverage: HIMSS23 APAC Health Conference

Combining virtual care and personal touch to help the underserved

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Wolters Kluwer Survey Reveals Two-Thirds of Patients Still Have Questions After Healthcare Visits

HealthTech along the patient journey: increasing capacity, efficiency and capability

Profitable Digital Health Platform Healthie Closes on $16M to Enable the Next Generation of Healthcare Delivery

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Digital Side Door Part 2: Attract and Retain Patients with These Tips

M&A notebook: Providers and platforms make big moves

Addressing Health Equity Must Include Digital Equity Beyond Access To Medical Services and Insurance

What to Expect For Health/Care at CES 2024

Xealth’s Recap from Oracle Health Conference 2023

CareTeam enables whole-patient care approach with athenahealth EHR

Health IT implementation best practices

Demand Grows for Advancements in Healthcare’s Digital Front Door

Wearable Tech for Health Tracking, Online Dating and Banking: Exploring the “Fluidity” of Peoples’ Data Privacy Views

Rising Healthcare Costs: How Health Plans Can Help Members Navigate

12 Ways Telehealth is Saving Small Hospitals

Health IT execs offer thoughts on the big issues of 2021

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Digital Transformation Is The New Mantra But Can’t Happen Without Access To Connectivity

The Future of Telemedicine Transformed by Large Language Models

Going Digital for Health Is a New-Normal for Consumers

How Young People Are Using Digital Tools to Help Deal with Mental Health

Convenience is King: The Age of Asynchronous Healthcare

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Maimonides Medical Center completes massive digital health initiative in two years

Enhancing Patient Engagement and Compliance through DrKumo Remote Patient Monitoring System (RPM)

Canvas Medical Achieves ONC Certification, Raises $24MM to Power Clinicians and Developers Building and Scaling Digital Health Companies

Innovation, Local Persistence

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