Health Information and Patient Experience

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S.

Primary Care

Primary Care Patient Experience EHR Health Data

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience

Patient Experience Medical Billing Health Information Telehealth

How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare IT News - Telehealth

NOVEMBER 14, 2023

"Giving patients the best of virtual and in-person care is supported by two-way information exchange," he continued. "Co-managed patient care is achieved through EHR and health information exchanges, as well as more traditional means of collaboration like provider-to-provider calls where discussion is warranted.

Patient Experience

Patient Experience Telemedicine Healthcare IT EHR

Vital Makes Health Information More Accessible for Patients

Healthcare IT Today

SEPTEMBER 6, 2023

Plus, they’ve made their patient medical note translator available to try out for free on their website. Watch the video for more background and how Vital is using generative AI to make health information more accessible for patients.

Health Information

Health Information Healthcare IT Patient Experience Leadership

CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Healthcare IT Today

SEPTEMBER 14, 2023

One of the HIPAA-compliant solutions CyncHealth uses to exchange information is Direct Secure Messaging. In our conversation, Alderman sheds light on their recent decision to partner with Secure Exchange Solutions (SES) for Direct messaging and Health Information Service Provider (HISP) services.

Patient Experience

Patient Experience Health Data Interoperability HIPAA

Going Legit: Sorting “Truth vs. Trash” in Online Health Information

Healthcare IT Today

MARCH 3, 2022

And for 70% of teens, their first source of health information is the web. The following article includes contributions by Geri Lynn Baumblatt & Teresa Wagner. Most kids grow up online. It’s easier to use their phone, and they may not feel comfortable asking parents or teachers. Sometimes they do a search to find out […].

Health Information

Health Information Patient Experience Healthcare IT Leadership

What physicians can learn from anthropologists

KevinMD

MARCH 3, 2019

Since the passing of the Health Information Technology for Economic and Clinical Health (HITECH) Act in 2009, it has been said that health tech would dramatically revolutionize health care and the patient experience.

Patient Experience

Patient Experience Health Information Public Health Health IT

The Path to Patient Empowerment: Hospitals are granting patients access to their health information, but is that enough?

Healthcare IT Today

NOVEMBER 18, 2022

The 21 st Century Cures Act codifies immediate access to health information for patients. The Act paves the way for patients to become more pro-active partners in their care. There is little value for patients to access health information they cannot understand.

Health Information

Health Information Primary Care EHR Health Technology

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Health Populi

MARCH 18, 2024

Patients’ willingness to share their personal health information is eroding, varying by age group and race/ethnicity along with the kind of organizations folks would share with. We first note overall that fewer patients, year on year 2021-2023, seem willing to share data with ANY entity.

Mental health

Mental health Health Data Primary Care Telehealth

How Health Data Sharing Impacts How Clinicians Care for Patients

Healthcare IT Today

APRIL 22, 2024

As part of their intake process, the team checked Alex’s (a pseudonym) medical history through the hospital’s health information organization and discovered the patient had recently undergone a cardiac surgery at a different hospital; their post-surgical issues had merely mimicked a neurological challenge.

Health Data

Health Data HIE Health Information Mental health

Banner Health brings AI driven virtual assistants for better patient experience

Consumer eHealth Engagement

FEBRUARY 5, 2020

Buoy Health AI triage bot True to their mission “Making health care easier, so life can be better”, Banner Health has invested in digital health technologies to support their patient experience.

Patient Experience

Patient Experience Nursing Digital Health EMR

Surescripts Acquires ActiveRADAR to Offer Therapeutic Alternatives for Prescriptions

Healthcare IT Today

NOVEMBER 15, 2023

Surescripts , the nation’s leading health information network, acquired ActiveRADAR , a clinical intelligence company that identifies therapeutic alternatives for prescriptions. “We In 2022, Surescripts processed 2.34

Patient Experience

Patient Experience Health Information Healthcare IT Health IT

Verisma and ScanSTAT Announce Merger, Providing the Strength and Know-How that HIM Departments Need for the Path Ahead

Healthcare IT Today

APRIL 27, 2023

Coming together under the Verisma brand, the combined company provides faster turnaround times through automation, expanded services to manage compliance requirements, and advanced tools to improve patient experience. ScanSTAT is a proud partner to some of the industry’s best electronic health record (EHR) systems.

Health Information

Health Information HIPAA EHR Patient Experience

Google announces funding for eight AI-based projects in the digital health ecosystem

Digital Health Global

SEPTEMBER 18, 2023

Eight of the fifteen Google projects address digital health initiatives for improved patient experiences and access to healthcare. A perfect example of best practice aligned with the United Nations Sustainable Development Goals.

Digital Health

Digital Health eHealth Patient Experience Telemedicine

Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

Health Populi

SEPTEMBER 16, 2022

Most doctors see the advantages of digital health tools like telehealth, consumers’ access to their health information, and point-of-care workflow solutions, the American Medical Association found in a survey of 1300 physicians, published in September 2022.

Digital Health

Digital Health Remote care EHR Nursing

Austin-Based Vital Interaction Closes $15M Series A Funding Round to Revamp Patient Communication with Hyper-Personalization

Healthcare IT Today

FEBRUARY 19, 2024

Through carefully designed workflows, Vital Interaction automates sending these patient touchpoints, introducing new ways for care providers to share critical health information with patients. We are thrilled to see what is next for Ben Chapman and Vital Interaction’s impressive team.”

Patient Experience

Patient Experience healthcare technology Health Information Health IT

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Health Populi

OCTOBER 23, 2020

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.

Patient Experience

Patient Experience Primary Care Mental health Public Health

Patients Flock to Online Records and Health Apps

Digital Health Wire

NOVEMBER 2, 2023

Digital patient experiences are becoming more important than ever, with new figures from the ONC showing a massive jump in demand for ways to access health information online. The post Patients Flock to Online Records and Health Apps appeared first on Digital Health Wire.

Health Information

Health Information Patient Experience Digital Health

Leveraging the power of digital transformation to enhance patient care and healthcare providers’ performance

Healthcare IT News - Telehealth

AUGUST 28, 2023

Digital workflows are helping the clinic create a better patient experience, enhance workforce efficiency and increase access to care across its 46 medical specialties and four facilities. Notably, patient experience has greatly improved, with a Net Promoter Score that is 3.7

Interoperability

Interoperability Connected Care Patient Experience Health Information

HFMA Edition – What’s Something More People Should be Talking About in Healthcare?

Healthcare IT Today

AUGUST 15, 2023

Keith Olenik, Chief Health Information Officer at AHIMA – Data integrity. Valerie Mondelli, Executive Vice President and Chief Commercial Officer at RevSpring – Empathy in the patient experience and what that really means. Rick Stevens, CTO at Vispa – Automating with things like APIs instead of bots.

Patient Experience

Patient Experience Healthcare IT Health Information Leadership

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

The first chart illustrates consumers’ use of digital health tools, showing that online health information and online provider reviews. But the big growth areas were for live video telemedicine, wearable tech, and digital health tracking.

Digital Health

Digital Health Mental health Health Data Telemedicine

HealthMark Group Announces a Series of Strategic Acquisitions to Elevate Their Release of Information Portfolio

Healthcare IT Today

JULY 7, 2022

Recent acquisitions will help advance HealthMark’s mission to transform the patient information journey through an efficient, compliant and patient-centric approach to digital health information management. The deal closed earlier this quarter. About HealthMark Group.

Digital Health

Digital Health Health Information Patient Experience Healthcare IT

Discern Health Ties Interventions to Patient Improvements

Healthcare IT Today

MARCH 20, 2024

Patients as well as clinicians demand explainability (also known as transparency and accountability). Ben Hsieh, Vice President of Product, says that Discern Health works with payers, providers, and Health Information Exchanges (HIE). Their service concentrates currently on care management for value-based care.

HIE

HIE Interoperability Health Information Healthcare IT

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

Healthcare IT Today

SEPTEMBER 11, 2023

First, email addresses are often mistyped, which can result in dangerous disclosures of protected health information (PHI). As a result, email communications can more easily be intercepted by third parties than information conveyed through a secure web portal.

HIPAA

HIPAA EHR Telehealth Mental health

Wolters Kluwer Survey Reveals Two-Thirds of Patients Still Have Questions After Healthcare Visits

Digital Health Global

FEBRUARY 15, 2023

–(BUSINESS WIRE)–While Americans increasingly access health information online, a new survey commissioned by Wolters Kluwer Health reveals that most would prefer to receive educational materials directly from a trusted, expert source – their own healthcare providers.

Digital Health

Digital Health Health Information Patient Experience Health Technology

A New Health Literacy Pillar: Personal Data Stewardship

Health Populi

FEBRUARY 15, 2021

The growing use of APIs in health information technology innovation for patient care has been a boon to speeding development placed in the hands of providers and patients. The goals were to identify risks and vulnerabilities and to develop recommendations for protecting health consumers’ personal health information.

mHealth

mHealth HIPAA Health Information Digital Health

How AI can Tackle the Rising Tide of Staff Shortages in Healthcare

Healthcare IT Today

APRIL 3, 2023

Crucially, it also helps to deliver a seamless, efficient patient experience, ensuring timely response and appropriate routing, ultimately leading to improved patient satisfaction scores. Let’s explore how this technology is already being implemented and how it is delivering for staff and patients alike.

Private practice

Private practice Patient Experience Primary Care Health Information

Profitable Digital Health Platform Healthie Closes on $16M to Enable the Next Generation of Healthcare Delivery

Healthcare IT Today

JULY 26, 2022

Healthie enables healthcare providers and startups to build the virtual services consumers demand–providing the feature sets to build back-office operations and deliver a modern patient experience.

Digital Health

Digital Health Patient Experience HIPAA Telehealth

Why telehealth is more than just a pandemic trend

Healthcare IT News - Telehealth

AUGUST 22, 2022

From here, telehealth will evolve to strengthen patient-provider engagement. As patient expectations grow, telehealth will aid providers in meeting those demands by being the primary tool for a modern patient experience. Telemedicine offers a future where patients and providers are empowered with health information.

Telehealth

Telehealth Telemedicine Health Information Primary Care

Featured Health IT Job: Healthcare Data Analyst

Healthcare IT Today

MARCH 1, 2023

Here’s a description of the position: New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State Department of Health to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State.

Health IT

Health IT eHealth Meaningful Use Health Information

Cigna expands access to covered telehealth services

Healthcare IT News - Telehealth

OCTOBER 26, 2021

The announcement follows the acquisition of MDLIVE earlier this year by Cigna health services subsidiary Evernorth. In addition, MDLIVE physicians will have access to patients' health information, aimed at providing a more connected, coordinated experience.

Telehealth

Telehealth Primary Care Patient Experience Healthcare IT

Trust is a Superpower for Public Health – The 2024 Edelman Trust Barometer Through the Health Lens

Health Populi

APRIL 18, 2024

Health Populi’s Hot Points: This summary chart emphasizes Edelman’s findings that coupling trust with supporting health citizens in personal health care empowerment benefits health outcomes.

Public Health

Public Health Health Information Medical Technology Patient Experience

Full coverage: HIMSS23 APAC Health Conference

Healthcare IT News - Telehealth

SEPTEMBER 5, 2023

Sign Up for our daily or weekly newsletters Patient experience: new perspectives on person-focused care Full coverage: HIMSS22 APAC Health Conference News 5 sessions to look out for at HIMSS23 APAC Healthcare IT News’ APAC Managing Editor weighs in on the sessions he's looking forward.

EMR

EMR HIE FHIR Mental health

Harmony Healthcare IT Partners with Novacap to Accelerate Innovation and Growth in Healthcare Data Management

Healthcare IT Today

DECEMBER 19, 2023

Harmony Healthcare IT (HHIT) , a leading health data management and platform solution provider, today announced a significant investment from Novacap , one of North America’s premier private equity firms. This strategic partnership will accelerate HHIT’s technological contribution and expansion in health information technology.

Healthcare IT

Healthcare IT Interoperability Health Data Leadership

How Digital Transformation is Moving Patient Care Forward and its Impact on Hospitals

Healthcare IT Today

APRIL 10, 2023

In today’s rapidly evolving healthcare landscape, what was once the golden standard of optimizing healthcare performance has evolved from the Triple Aim (enhancing the patient experience, improving population health, and lowering costs) into the Quadruple Aim, which factors in the clinician’s well-being.

Patient Experience

Patient Experience Nursing Health Information Health Data

Combining virtual care and personal touch to help the underserved

Healthcare IT News - Telehealth

MARCH 1, 2022

It may be a community health center nurse sharing vitals and other health information into a portal that supports a broader patient profile. You have said answers to all of this could help remove barriers to care, enhance the patient experience, improve outcomes and reduce the cost of care.

Telemedicine

Telemedicine Patient Experience Telehealth Nursing

2024 SPM Update from Board Chair Mary Hennings

Society for Participatory Medicine

JANUARY 17, 2024

We focused on the topics of health equity and the impact of technology, topics which are intertwined with PM and changing the culture of healthcare relationships. It’s been almost 15 years since PM was defined and in the passing years, the health care system has changed.

Life Science

Life Science Patient Experience Leadership Public Health

Three Barriers to Mobile Use in Health Care

Healthcare IT Today

MARCH 30, 2022

The following is a guest article by Khalid Al-Maskari, CEO and Founder of Health Information Management Systems (HiMS). While mobile technologies and smartphone use have become completely mainstream, adoption in health care falls dramatically short. But despite health care advancements, cutting-edge […].

Health Information

Health Information Patient Experience Mobile Health EMR

How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Populi

MARCH 17, 2021

sought health information online in 2020, a slight decline from 2018. More young women than young men looked for health info online, as well as more Hispanic/Latinx and White youngers compared with Blacks. Demographics collected included age, gender, race/ethnicity, and LGBTQ+ identity. Some 8 in 10 younger people in the U.S.

Mental health

Mental health Public Health Mobile Health Health Information

Demand Grows for Advancements in Healthcare’s Digital Front Door

Healthcare IT Today

JULY 13, 2023

Embracing a digital front door experience opens new avenues for engagement and communication with patients. Interactive portals enable secure messaging, appointment reminders, and access to personal health information, fostering a stronger patient-provider relationship.

Patient Experience

Patient Experience Health Information Telehealth RCM

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Health Populi

FEBRUARY 29, 2024

Privacy and scalability, where assuring the security of health citizens’ protected health information (PHI) must be designed into HaH programs. Doing so is central to building trust between patients, families, and providers.

EHR

EHR HIPAA Digital Health Interoperability

Elation Health and Surescripts® Partnership Supports Patient-Specific Prescription Cost Transparency for Primary Care Clinicians at Point of Care

Digital Health Global

JANUARY 23, 2024

Surescripts , the Arlington, Virginia–based information technology company, is the nation’s leading health information network.

Primary Care

Primary Care EHR Interoperability Digital Health

Featured Health IT Job: Healthcare Data Analyst

Healthcare IT Today

SEPTEMBER 29, 2022

Here’s a description of the position: New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State Department of Health to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State.

Health IT

Health IT eHealth Meaningful Use Health Information

Improving Patient-Centricity: Raleigh Radiology’s Journey with PocketHealth

Healthcare IT Today

JANUARY 16, 2024

According to Manole, unlike family practices where patients and physicians form relationships over multiple visits, patients only visit radiology centers for specific reports – a much more transactional relationship. We need to get the data they want, when they want it so we can meet patients where they need us to be.”

Patient Experience

Patient Experience Healthcare IT Health Information Interoperability

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Trending Sources

How one gastroenterology practice uses hybrid virtual care to improve patient experience

Vital Makes Health Information More Accessible for Patients

CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Going Legit: Sorting “Truth vs. Trash” in Online Health Information

What physicians can learn from anthropologists

The Path to Patient Empowerment: Hospitals are granting patients access to their health information, but is that enough?

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

How Health Data Sharing Impacts How Clinicians Care for Patients

Banner Health brings AI driven virtual assistants for better patient experience

Surescripts Acquires ActiveRADAR to Offer Therapeutic Alternatives for Prescriptions

Verisma and ScanSTAT Announce Merger, Providing the Strength and Know-How that HIM Departments Need for the Path Ahead

Google announces funding for eight AI-based projects in the digital health ecosystem

Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

Austin-Based Vital Interaction Closes $15M Series A Funding Round to Revamp Patient Communication with Hyper-Personalization

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Patients Flock to Online Records and Health Apps

Leveraging the power of digital transformation to enhance patient care and healthcare providers’ performance

HFMA Edition – What’s Something More People Should be Talking About in Healthcare?

The Digital Transformation of Patients – Update from Rock Health and Stanford

HealthMark Group Announces a Series of Strategic Acquisitions to Elevate Their Release of Information Portfolio

Discern Health Ties Interventions to Patient Improvements

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

Wolters Kluwer Survey Reveals Two-Thirds of Patients Still Have Questions After Healthcare Visits

A New Health Literacy Pillar: Personal Data Stewardship

How AI can Tackle the Rising Tide of Staff Shortages in Healthcare

Profitable Digital Health Platform Healthie Closes on $16M to Enable the Next Generation of Healthcare Delivery

Why telehealth is more than just a pandemic trend

Featured Health IT Job: Healthcare Data Analyst

Cigna expands access to covered telehealth services

Trust is a Superpower for Public Health – The 2024 Edelman Trust Barometer Through the Health Lens

Full coverage: HIMSS23 APAC Health Conference

Harmony Healthcare IT Partners with Novacap to Accelerate Innovation and Growth in Healthcare Data Management

How Digital Transformation is Moving Patient Care Forward and its Impact on Hospitals

Combining virtual care and personal touch to help the underserved

2024 SPM Update from Board Chair Mary Hennings

Three Barriers to Mobile Use in Health Care

How Young People Are Using Digital Tools to Help Deal with Mental Health

Demand Grows for Advancements in Healthcare’s Digital Front Door

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Elation Health and Surescripts® Partnership Supports Patient-Specific Prescription Cost Transparency for Primary Care Clinicians at Point of Care

Featured Health IT Job: Healthcare Data Analyst

Improving Patient-Centricity: Raleigh Radiology’s Journey with PocketHealth

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