Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

Millions of dollars and developers’ time have been invested in conceiving and making digital health tools. Use of mobile apps to track personal health activity fell from nearly 1 in 2 consumers to 1 in 3. Just 1 in 5 people see these as benefits of adopting digital health tech.

Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Health Populi

The rise of digital health investment and growing role of technology in health care services only accelerated during the COVID-19 pandemic. Kaveh Safavi, Accenture’s Senior Managing Director, Consulting, Global Health will discuss these results at #HIMSS21 on 10th August.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How One Hospital Successfully Adapted to Thrive During COVID-19

Healthcare IT Today

As COVID-19 escalated, New York City Health + Hospitals, the country’s largest safety-net health delivery system, was inundated with cases. The following is a guest article by Bevey Miner, Chief Marketing Officer for Consensus.

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

The coronavirus pandemic accelerated digital transformation of organizations, including health care providers. Rock Health and Stanford commissioned an online survey among 7,980 U.S. But the big growth areas were for live video telemedicine, wearable tech, and digital health tracking.

How Grocery and Retail Companies Are Delivering Health and Healthcare

Health Populi

The Wall Street Journal featured the grocery chain Kroger in an article yesterday titled, COVID-19 Vaccinations, Tests Give Boost to Kroger’s Health Ambitions. New data from NCSolutions (NCS) polled 2,017 U.S.

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

If you read this blog, you know one of the fastest-growing “aisles” at the annual conference is digital health. Humana joined up with CTA’s Health and Fitness Technology Division this month. Last year, Humana hired Heather Cox in the new post of Chief Digital Health and Analytics Officer, reporting directly to Bruce Broussard, Humana’s CEO. as a “health insurance company” evolving to its vision as technology-informed health care.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Ann Mond Johnson assumed the helm of CEO of ATA in 2018, and she’s issued a call-to-action across the health/care ecosystem for a delivery system upgrade. Her interview here in HealthLeaders speaks to her vision, recognizing, “It’s just stunning that there’s such a lag between what is possible in telehealth and what is actually happening.”. I’m so keen on telehealth, I’m personally participating in three sessions at #ATA19.

FHIR 191

A New Health Literacy Pillar: Personal Data Stewardship

Health Populi

The growing use of APIs in health information technology innovation for patient care has been a boon to speeding development placed in the hands of providers and patients. Using APIs can help drive interoperability and make data “liquid” and useable.

The Pace of Tech-Adoption Grows Among Older Americans, AARP Finds – But Privacy Concerns May Limit Adoption

Health Populi

About four in 10 people 50+ are interested in “purchasing” (the word used in the AARP survey) several digital health innovations: Communicating with a health care provider that you’ve taken a medication as prescribed.

Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.

Health Data Unbound Virtual Conference

E-CareManagement

While there have been many events on interoperability and data sharing, what’s unique here is our focus on the BUSINESS rationale for health data sharing. • The bases of competition in healthcare are shifting to competing on quality, cost, and patient experience.

“Digital Health Is An Ecosystem of Ecosystems” – CTA’s 2020 Trends to Watch Into the Data Age

Health Populi

In CTA’s 2020 Consumer Tech Forecast launched yesterday at Media Day 1 at CES, Steve Koenig VP of Research, said that, “digital health is an ecosystem of ecosystems.”. In the best case scenario, per Dr. Eric Topol’s Deep Medicine , AI can help bring more humanity to health care.

Color Me Healthy – Pantone’s Forecast on Post-Pandemic Well-Being and Design

Health Populi

Post-pandemic, the consumer’s priority purchases are grocery, nesting, and health, according to David Shah, a leading thinker about social and design trends. So , too, do traditional legacy medical and healthcare companies and organizations that have long-served “patients.”

FHIR 170

Addressing Health Equity Must Include Digital Equity Beyond Access To Medical Services and Insurance

Health Populi

The 21st Century Cures Act emphasizes patients’ control of personal health information. ONC rules issues in March 2020 called for more patient-facing health tools and apps to bolster health consumer engagement and empowerment.

The Future of Health Is “Now,” Deloitte Says; But Are Consumers Living and Loving It?

Health Populi

The pandemic has become a sort of forcing function on all aspects of daily living, include health care. Deloitte’s latest wave of health care consumer market research updates the COVID-19 impacts on the U.S. Health Consumers, Deloitte polled 4,522 U.S.

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

My focus is all-health, all-the-time, so I’m weaving the connections between connected cars, home appliances, telecoms, and Big Tech who put on the Ritz and glitz today and tomorrow for the press.

The Digital Consumer, Increasingly Connected to Health Devices; Parks Associates Kicking Off #CES2021

Health Populi

But the coronavirus era also saw broadband households spending more on connecting health devices, with 42% of U.S. consumers owning digital health tech compared with 33% in 2015, according to research discussed in Supporting Today’s Connected Consumer from Parks Associates.

Health Data Unbound Virtual Conference

E-CareManagement

While there have been many events on interoperability and data sharing, what’s unique here is our focus on the BUSINESS rationale for health data sharing. • The bases of competition in healthcare are shifting to competing on quality, cost, and patient experience.

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Health care system financing, delivery, and workflows widely vary across nations around the world. Philips surveyed health care professionals and consumers living in 15 countries, from North America to Asia, and found that these health systems share one over-arching objective: to provide quality care with improved experiences for both patients and healthcare professionals. Think of APIs as tunnels into the clinical data warehouses that have been created by EHRs.

When Will Self-Service Come to Health Care?

Health Populi

At least one in three people who have tried out virtual health care have done so because they use technology in all aspects of life and want to do the same with their healthcare. This data point has informed my vision for self-care and the home as our health hub, bolstered in part through the research of Accenture from which this first graphic comes. A common theme at health care meetings these days is how and when health care will meet its Amazon, Apple, or Uber moment?

Our Homes Are Health Delivery Platforms – The New Home Health/Care at CES 2021

Health Populi

But for those of us working with and innovating solutions for health and health care, #CES2021 was baked with health goodness , in and beyond “digital health” categories. Heart health at home. The increasingly smart bathroom for health.

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Health Populi

Seeking health information online along with researching other patients’ perspectives on doctors are now as common as booking dinner reservations and reading restaurant reviews, based on Rock Health’s latest health consumer survey, Beyond Wellness for the Healthy: Digital Health Consumer Adoption 2018. The growth of tracking and wearable tech is moving toward more medical applications beyond fitness and wellness, Rock Health found.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

“Digital transformation” is the corporate strategy flavor of the moment across industries, and the health are sector isn’t immune from the trend. As this 13th year of the annual Health 2.0 Conference kicks off this week, I’m focused on finding digital health innovations that engage people — consumers, caregivers, patients, health citizens all. As Health 2.0 This week, Health 2.0 The post Prelude to Health 2.0

Nudging Patients to Use EHRs: Moving Toward a Tipping Point for Consumer Health IT

Health Populi

patients were offered online access to their health records by providers or insurers, and one-half of them accessed the EHR at least once in the last year. It takes a good nudge from a provider to motivate a patient to access online medical records, found by ONC in their latest research into consumers’ use of EHRs detailed in Individuals’ use of online medical records and technology for health needs , the ONC Data Brief No. Half of U.S.

Ochsner Health System’s O Bar & Digital Medicine Program Success & Expansion

Consumer eHealth Engagement

Ochsner Mobile O Bar Over five years ago, Ochsner Health launched their O Bar (Apple genius-like concept) to support patients getting started with digital health tools. Today, Ochsner has nine physical O Bars located in the bottom floor of their health centers and one mobile O Bar. Pre-Covid, about 5-10% of patients chose to receive their digital health tools by mail. Patients do not need to have access to WIFI to participate, just a smartphone or tablet.

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Eventually Grace was enhanced to also address frequently asked questions by patients. Patient Experience with Grace Bot.

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Eventually Grace was enhanced to also address frequently asked questions by patients. Patient Experience with Grace Bot.

Cybercriminals seek to take advantage of rapid telehealth scale-up

Healthcare IT News - Telehealth

The massive expansion of telehealth services in response to the pandemic is likely to change the way bad actors target data. A new report from Booz Allen Hamilton notes that telehealth security is a patient-safety issue, considering the potentially catastrophic risks that come with service disruptions and device failures. This isn't the first time the spike in telehealth use has been flagged as a potential security concern.

A guide to telehealth vendors in the age of COVID-19

Healthcare IT News - Telehealth

Telehealth always has been a key pillar of technology-enabled care delivery that helps hospitals, health systems and group practices deliver quality care at a distance – and often also gain efficiencies, improve patient and provider satisfaction and save costs.

Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Consumer eHealth Engagement

During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience. Within healthcare, innovation driven organizations are exploring how to empower patients with virtual health agents to access relevant care information (e.g.

UPMC-backed telehealth startup Abridge helps patients capture details of virtual visits

Healthcare IT News - Telehealth

UPMC has been working with Pittsburgh-based Abridge, a telehealth-focused startup that uses natural language processing to create after-visit summaries – enabling patients to revisit their physicians' instructions after remote consults.

Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey

Consumer eHealth Engagement

Throughout the recent Connected Health Conference, the key theme was the need to balance technology with the human element. Northwell Health, New York’s large integrated health system with 22 hospitals and 550+ outpatient facilities, recognizes the importance of leveraging technology to extend the care team and personalize the patient journey. Think about a patient’s journey today. Northwell is leveraging their Health Chats for population health.

Dartmouth- Hitchcock’s ImagineCare Platform Leverages Wearables, Connected Health & Analytics for Personalized Patient Care

Consumer eHealth Engagement

Dartmouth-Hitchcock (D-H), an innovative New England healthcare system with 1,000+ providers is committed to creating a “sustainable health system”, which proactively engages patients through new care models to achieve the triple aim. In early 2015, D-H’s leadership team committed to create a truly patient-centric healthcare organization, which delivers high quality proactive personalized care to the patient beyond the hospital walls.

Brigham and Women’s Primary Practice Pilots New Mobile App to Drive Patient Engagement & Collaborative Care

Consumer eHealth Engagement

Twine Health Mobile App Engages Patients with Chronic Conditions The story about the health decline of our citizens is being told everywhere. According to the CDC website, “as of 2012, about half of all adults—117 million people—have one or more chronic health conditions. One of four adults has two or more chronic health conditions” This negative trend is driving up healthcare costs and putting an ongoing strain on our healthcare system.

The Cloud Helps Deliver Better Patient Care and Outcomes

Perficient

This growth means that healthcare organizations need to increase margins while providing better patient experiences and outcomes. Enabling Efficient Access to Data. The healthcare industry is unique in that it aggregates data from numerous disparate, siloed, and legacy sources.

The Emerging Trends in Connected Health from 2018

cHealth

As the year comes to a close, I can’t help but reflect on where we are in the connected health adoption journey. Here are some observations: This is the year digital health became a ‘stay-in-business’ application for the majority of providers and payers.

5 Trends from the American Telemedicine Association Conference 2019

Enzyme Health

Get a recap of the most noteworthy insights from this year’s discussions and learn what telehealth industry leaders have to say about the future of digital health. The ATA is the world’s largest association dedicated to telehealth. The conference brings together the best and brightest minds in the industry from medical researchers and academics, practicing telehealth clinicians, software platforms, and digital health companies.

AW8: Patient App of Luxury

American Well

Today it’s all about the patients and how their experience is changing for the better with the introduction of AW8. The patient telehealth experience should feel comfortable and familiar, but be as simple as possible. Here are some of the great enhancements for patients in AW8: Provider Search. What we’ve done in AW8 is given patients another option for finding a doctor by allowing them to connect with the first available physician. Apple Health.

AW8: Patient App of Luxury

American Well

Today it’s all about the patients and how their experience is changing for the better with the introduction of AW8. The patient telehealth experience should feel comfortable and familiar, but be as simple as possible. Here are some of the great enhancements for patients in AW8: Provider Search. What we’ve done in AW8 is given patients another option for finding a doctor by allowing them to connect with the first available physician. Apple Health.

Report: Return on Investment Prospects Improving for Remote Patient Monitoring

care innovations

As it’s implemented in more and more facilities , new evidence is accumulating that reveals just what kind of return on investment (ROI) hospitals are experiencing from implementing remote patient monitoring (RPM) to help manage patients with chronic conditions. Increasingly, then, providers are turning to RPM and related telehealth platforms “as a necessity rather than a luxury.” Factors to Consider When Calculating Remote Patient Monitoring ROI.