Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

American Well

Intermountain Healthcare, a not-for-profit integrated health system headquartered in Utah, has built a robust virtual health program that includes Connect Care , its direct-to-consumer telehealth service and Connect Care Pro , its acute care program.

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Health Populi

Will the coronavirus inspire greater adoption of telehealth in the U.S.? Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. Q2 – – Some industry observers have called this, “telehealth’s big moment.”

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3 Ways that Telehealth Improves the Patient Experience

iSALUS Healthcare

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly. Telehealth eliminates any travel costs.

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

doctors are using digital health tools in patient care, with quickening adoption of telehealth and remote monitoring technology, according to a study from the American Medical Association (AMA). Readings are visible to patients and transmitted to the physician’s office.

The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

Most people over 50 years of age are cautious but open to receiving health care virtually via telehealth platforms, according to the National Poll on Healthy Aging from my alma mater, the University of Michigan. We’re in the Field of Dreams moment in telehealth, especially for older people.

“Digital Health Is An Ecosystem of Ecosystems” – CTA’s 2020 Trends to Watch Into the Data Age

Health Populi

But at CES 2020, he sees launches of new health care products (citing examples from MedWand and Owlet, which I covered yesterday in Health Populi ) as the stuff to watch at CES 2020.

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

AI data and machine learning will further permeate health care — from fertility programs to payors predicting patient members’ health.

When Will Self-Service Come to Health Care?

Health Populi

Yet despite increased use of EHRs by clinicians and smartphones and wireless technology by patients, the fundamental approaches to managing hypertension, diabetes, and chronic lung disease have remained the same for 50 years… The physician–patient encounter is health care’s choke point.

What If Marie Kondo Reorganized Health Care in the U.S.?

Health Populi

As an example, the Wall Street Journal discussed the phenomenon in Ben Zimmer’s profile, “A Guru of Organizing Becomes A Verb” published this weekend in the Journal. Imagine a hospital closing beds and shifting workflow to virtual care via telehealth channels.

A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

Health Populi

Patients in the U.S. Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey.

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

My recent post on Whirlpool , with whom I’ve met at CES for the past few years, is an example of a “non-healthcare” company providing health and wellness platforms for cooking, cleaning, and living well in our homes as health and wellness hubs.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Her interview here in HealthLeaders speaks to her vision, recognizing, “It’s just stunning that there’s such a lag between what is possible in telehealth and what is actually happening.”. I’m so keen on telehealth, I’m personally participating in three sessions at #ATA19.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

Conference kicks off this week, I’m focused on finding digital health innovations that engage people — consumers, caregivers, patients, health citizens all. 2019 will feature examples of all of these technologies and services.

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health. Distance to information and insights , bringing patients’ information to clinicians’ fingertips wherever that clinician is located.

Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition

Health Populi

As patients continue to morph into health care payers, they’re increasingly expecting value-for-money, transparency, and customer experiences that show respect, bolster trust, and deliver quality services.

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Adopting these applications can help health care reduce costs, drive labor efficiency and support people-centered design and experience. We live on-demand lives in daily life-flows and tasks, so people expect that experience and service level in health care.

Heart Health at #CES2019 – Food and Tech as Medicine

Health Populi

Self-care is the new health care as patients, now consumers at greater financial risk for medical spending, are learning. An important example of this self-care approach is the evidence-based Ornish food regimen which is reimbursed by Medicare (as a form of cardiac rehabilitation).

Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2

Health System CIO

No one wants to be audited — especially nurses, who already face a tremendous burden being the front line of patient care. What both nurses and patients needed was a way to facilitate productive conversations, and so University of Chicago-Pritzker School of Medicine has done just that.

#Engage4Health: How Patients Are Morphing Into Healthcare Consumers, for #HIMSS18

Health Populi

Prioritizing the patient-as-consumer through my health economic lens, the biggest priorities will be: Engaging patients in self-care and driving health and health plan literacy to better manage constrained access and payments. Connected Patient Forum | #Engage4Health + #HIMSS18.

How one physician practice was transformed by EHR-embedded telehealth

Healthcare IT News - Telehealth

The pandemic presented a variety of problems when it came to continuing patient care during quarantine. The practice needed a reliable system that would enable seamless patient scheduling, HIPAA-compliant video conferencing and billing, Miller said. The experience was often frustrating.

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How should your organization assess telehealth ROI?

Healthcare IT News - Telehealth

As more health systems avail themselves of the quality, cost and access benefits that come with telehealth, IT leaders naturally have big questions about how those major investments in technology infrastructure, reshaped clinical strategy and staffing changes should be paying off.

Quarterly Thought Conference ARCHIVED – Expanding Quality Metrics to Include Telehealth

South Central Telehealth Resource Center

In 2017, the National Quality Forum (NQF) developed a framework that provides a guide to the development of measures that assess and evaluate telehealth in the areas of access to care, cost, effectiveness, and the overall patient/provider experience. For example, untreated behavioral conditions impede or prevent chronic medical condition recovery or improvement, hence significantly driving up health total care costs. Telehealth provides the way to do it.

How MedStar Health went from 7 to 4,150 daily telehealth visits in two months

Healthcare IT News - Telehealth

As MedStar Health launched its telehealth response to the COVID-19 pandemic, hundreds of the health system’s caregivers first rose to the challenge of meeting a historic surge in demand for the existing MedStar eVisit urgent care, on-demand telehealth offering.

A guide to telehealth vendors in the age of COVID-19

Healthcare IT News - Telehealth

Telehealth always has been a key pillar of technology-enabled care delivery that helps hospitals, health systems and group practices deliver quality care at a distance – and often also gain efficiencies, improve patient and provider satisfaction and save costs.

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers.

At Cigna, telehealth reduces patient costs and ER visits, and boosts use of generic Rx

Healthcare IT News - Telehealth

“Traditional care can be inconvenient for patients who get sick outside of normal business hours, or have trouble scheduling care into their busy lives,” she explained. Cigna wanted to make it easy for patients to access affordable, high-quality, virtual care services.

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience.

Telehealth is past the 'tipping point' – how's it doing with interoperability?

Healthcare IT News - Telehealth

As the American Telemedicine Association annual conference kicks off in New Orleans this week, the organization has published a white paper focused on the status of telehealth interoperability. " Continuing to sort that out will require health systems to iron out some technical challenges related to telehealth interoperability, which has some unique aspects related to patient ID, workflow, data capture, communication, regulatory issues and more.

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience.

Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey

Consumer eHealth Engagement

Northwell Health, New York’s large integrated health system with 22 hospitals and 550+ outpatient facilities, recognizes the importance of leveraging technology to extend the care team and personalize the patient journey. Think about a patient’s journey today.

Virtual Healthcare: Your Telehealth Questions Answered by a Doctor

American Well

If you follow the latest developments in health care, you may have noticed: telehealth has taken off. Our country is focused on making health care more accessible for Americans, and naturally, telehealth has emerged as a key innovation that can help to make this a reality. As President and Medical Director of the world’s first telehealth practice, Online Care Group, I’m often asked a handful of common questions about telehealth. What is telehealth?

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Virtual Healthcare: Your Telehealth Questions Answered by a Doctor

American Well

If you follow the latest developments in health care, you may have noticed: telehealth has taken off. Our country is focused on making health care more accessible for Americans, and naturally, telehealth has emerged as a key innovation that can help to make this a reality. As President and Medical Director of the world’s first telehealth practice, Online Care Group, I’m often asked a handful of common questions about telehealth. What is telehealth?

HIPAA 48

All Carts Are Not Created Equal

American Well

The accelerating adoption of telehealth as health systems and others realize the value it can have on transforming their organizations and improving provider and patient experiences is exciting. Take for example the work of NewYork-Presbyterian Hospital.

All Carts Are Not Created Equal

American Well

The accelerating adoption of telehealth as health systems and others realize the value it can have on transforming their organizations and improving provider and patient experiences is exciting. Take for example the work of NewYork-Presbyterian Hospital.

Improving Healthcare Experiences with Collaboration: Case Studies

CiscoHealth

But the patient experience extends beyond robots and devices. At the very core, healthcare is about collaboration between caregivers and patients. Leverage specialists across facilities to provide specialized expertise to more patients. Improve patient convenience.

Telemedicine during COVID-19: Benefits, limitations, burdens, adaptation

Healthcare IT News - Telehealth

But telehealth technologies do have certain limitations when it comes to treating patients during a pandemic. But hospitals are learning to adapt to telehealth during a pandemic. “With MaNaDr, we’re able to divide the patients into the at-risk and not-at-risk groups.

5G is here: how health systems can capitalize on the new cellular standard

Healthcare IT News - Telehealth

5G will eventually change how healthcare workers and patients interact with the data created throughout the patient's journey. When you see the results, you can appreciate what this will mean for areas such as telehealth and patient monitoring within the 5G+ footprint.

5 Trends from the American Telemedicine Association Conference 2019

Enzyme Health

Get a recap of the most noteworthy insights from this year’s discussions and learn what telehealth industry leaders have to say about the future of digital health. The ATA is the world’s largest association dedicated to telehealth. Just think about what it means to be a patient.

The Emerging Trends in Connected Health from 2018

The cHealth Blog

These new codes are classified in such a way that they do not drag with them the geographic restrictions of legacy telehealth reimbursement. For example, diversity is one of the greatest drivers of innovation, creates a robust learning environment and a more inclusive culture.