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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

In 2013, Cincinnati Children's Hospital wanted to establish a Center for Telehealth. At the time, the interest in video visits and other forms of telehealth was growing, and the provider organization had a few clinical programs already up and running. THE PROBLEM.

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

Congress can’t agree on much before the 2024 summer recess, there’s one bipartisan stroke of political pens in Washington, DC, that could provide some satisfaction for both patients and doctors: bring telehealth back to patients and providers permanently. Congress to address telehealth right now? has known how to deliver.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare IT News - Telehealth

With the COVID-19 pandemic in 2020, Memorial launched telehealth for all its primary care and specialty centers, and today conducts about 100,000 virtual visits per year. "Upon completion of the visit, the encounter information is automatically sent to Memorial via Epic's Care Everywhere and Telehealth Anywhere functionality.

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How to Reduce No-Show Appointments with Telehealth

Iris Telehealth

Telehealth has revolutionized the patient experience by making it easier to attend appointments, communicate with their provider, and reduce no-show rates. On top of enabling continuity of care for patients, telehealth also increases clinician satisfaction and provides financial benefits for organizations.

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The rapid proliferation and advancement of telehealth

Healthcare IT News - Telehealth

The most common telehealth solution involves primary care consultations that take place online (e.g., In Singapore, approximately ten telehealth companies are active in this space and employ inhouse doctors or a panel of doctors to offer the service. What more should/can be done in telehealth? chat, video conferencing, etc.)

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Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors

Health Populi

In the first six months of the COVID-19 pandemic, telehealth was a “bright spot in the ‘new normal,’” according to a report from J.D. Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Power assessed two categories of telehealth vendors: direct-to-consumer (DTC) and payer-provided.