The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

Most people over 50 years of age are cautious but open to receiving health care virtually via telehealth platforms, according to the National Poll on Healthy Aging from my alma mater, the University of Michigan. We’re in the Field of Dreams moment in telehealth, especially for older people.

3 Ways that Telehealth Improves the Patient Experience

iSALUS Healthcare

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly. Telehealth eliminates any travel costs.

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

They launched their service first in Hawaii, where long distances and remote island living challenged the supply and demand sides of health care providers and patients alike. Intermountain and Mercy Virtual, too, conduct lots of visits via telehealth means.

When Will Self-Service Come to Health Care?

Health Populi

Yet despite increased use of EHRs by clinicians and smartphones and wireless technology by patients, the fundamental approaches to managing hypertension, diabetes, and chronic lung disease have remained the same for 50 years… The physician–patient encounter is health care’s choke point.

A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

Health Populi

Patients in the U.S. Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey.

What If Marie Kondo Reorganized Health Care in the U.S.?

Health Populi

As an example, the Wall Street Journal discussed the phenomenon in Ben Zimmer’s profile, “A Guru of Organizing Becomes A Verb” published this weekend in the Journal. Imagine a hospital closing beds and shifting workflow to virtual care via telehealth channels.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

Conference kicks off this week, I’m focused on finding digital health innovations that engage people — consumers, caregivers, patients, health citizens all. 2019 will feature examples of all of these technologies and services.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Her interview here in HealthLeaders speaks to her vision, recognizing, “It’s just stunning that there’s such a lag between what is possible in telehealth and what is actually happening.”. I’m so keen on telehealth, I’m personally participating in three sessions at #ATA19.

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers.

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.

Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition

Health Populi

As patients continue to morph into health care payers, they’re increasingly expecting value-for-money, transparency, and customer experiences that show respect, bolster trust, and deliver quality services.

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health. Distance to information and insights , bringing patients’ information to clinicians’ fingertips wherever that clinician is located.

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Adopting these applications can help health care reduce costs, drive labor efficiency and support people-centered design and experience. We live on-demand lives in daily life-flows and tasks, so people expect that experience and service level in health care.

Heart Health at #CES2019 – Food and Tech as Medicine

Health Populi

Self-care is the new health care as patients, now consumers at greater financial risk for medical spending, are learning. An important example of this self-care approach is the evidence-based Ornish food regimen which is reimbursed by Medicare (as a form of cardiac rehabilitation).

Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2

Health System CIO

No one wants to be audited — especially nurses, who already face a tremendous burden being the front line of patient care. What both nurses and patients needed was a way to facilitate productive conversations, and so University of Chicago-Pritzker School of Medicine has done just that.

#Engage4Health: How Patients Are Morphing Into Healthcare Consumers, for #HIMSS18

Health Populi

Prioritizing the patient-as-consumer through my health economic lens, the biggest priorities will be: Engaging patients in self-care and driving health and health plan literacy to better manage constrained access and payments. Connected Patient Forum | #Engage4Health + #HIMSS18.

How should your organization assess telehealth ROI?

Healthcare IT News - Telehealth

As more health systems avail themselves of the quality, cost and access benefits that come with telehealth, IT leaders naturally have big questions about how those major investments in technology infrastructure, reshaped clinical strategy and staffing changes should be paying off.

Quarterly Thought Conference ARCHIVED – Expanding Quality Metrics to Include Telehealth

South Central Telehealth Resource Center

In 2017, the National Quality Forum (NQF) developed a framework that provides a guide to the development of measures that assess and evaluate telehealth in the areas of access to care, cost, effectiveness, and the overall patient/provider experience. For example, untreated behavioral conditions impede or prevent chronic medical condition recovery or improvement, hence significantly driving up health total care costs. Telehealth provides the way to do it.

At Cigna, telehealth reduces patient costs and ER visits, and boosts use of generic Rx

Healthcare IT News - Telehealth

“Traditional care can be inconvenient for patients who get sick outside of normal business hours, or have trouble scheduling care into their busy lives,” she explained. Cigna wanted to make it easy for patients to access affordable, high-quality, virtual care services.

Telehealth is past the 'tipping point' – how's it doing with interoperability?

Healthcare IT News - Telehealth

As the American Telemedicine Association annual conference kicks off in New Orleans this week, the organization has published a white paper focused on the status of telehealth interoperability. " Continuing to sort that out will require health systems to iron out some technical challenges related to telehealth interoperability, which has some unique aspects related to patient ID, workflow, data capture, communication, regulatory issues and more.

Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey

Consumer eHealth Engagement

Northwell Health, New York’s large integrated health system with 22 hospitals and 550+ outpatient facilities, recognizes the importance of leveraging technology to extend the care team and personalize the patient journey. Think about a patient’s journey today.

Virtual Healthcare: Your Telehealth Questions Answered by a Doctor

American Well

If you follow the latest developments in health care, you may have noticed: telehealth has taken off. Our country is focused on making health care more accessible for Americans, and naturally, telehealth has emerged as a key innovation that can help to make this a reality. As President and Medical Director of the world’s first telehealth practice, Online Care Group, I’m often asked a handful of common questions about telehealth. What is telehealth?

Improving Healthcare Experiences with Collaboration: Case Studies

CiscoHealth

But the patient experience extends beyond robots and devices. At the very core, healthcare is about collaboration between caregivers and patients. Leverage specialists across facilities to provide specialized expertise to more patients. Improve patient convenience.

5 Trends from the American Telemedicine Association Conference 2019

Enzyme Health

Get a recap of the most noteworthy insights from this year’s discussions and learn what telehealth industry leaders have to say about the future of digital health. The ATA is the world’s largest association dedicated to telehealth. Just think about what it means to be a patient.

Telemedicine reduces ICU mortality rate at Valley Health

Healthcare IT News - Telehealth

"We all say, 'Well, our patients are really sick,' but how do you validate that?" "Advanced ICU Care impressed us with their breadth of clinical experience," Bouder said. " Then there is the patient experience.

The Emerging Trends in Connected Health from 2018

The cHealth Blog

These new codes are classified in such a way that they do not drag with them the geographic restrictions of legacy telehealth reimbursement. For example, diversity is one of the greatest drivers of innovation, creates a robust learning environment and a more inclusive culture.

Highlighting Eight Technologies from the 2019 Market Overview

Aging in Place Technology Watch

For example, Kaizn will recognize when a hearing aid wearer enters a noisy environment, like a loud restaurant, and will contact the wearer, via a push notification, to ask whether they need "focus" or "comfort" in the scenario. The new trend – tech/services for older adults, not just tech.

Report: Return on Investment Prospects Improving for Remote Patient Monitoring

care innovations

As it’s implemented in more and more facilities , new evidence is accumulating that reveals just what kind of return on investment (ROI) hospitals are experiencing from implementing remote patient monitoring (RPM) to help manage patients with chronic conditions.

Brigham and Women’s Primary Practice Pilots New Mobile App to Drive Patient Engagement & Collaborative Care

Consumer eHealth Engagement

Twine Health Mobile App Engages Patients with Chronic Conditions The story about the health decline of our citizens is being told everywhere. The real opportunity is at the intersection of the two, where patients use Do- It Yourself (i.e. Care Collaboration for Hypertensive Patients.

Fresenius Connected Health: Improving Patient Care Through New Technology

Lloyd Price

Fresenius Medical Care North America (FMCNA) is adopting and supporting new Connected Health technologies that empower patients to monitor, collect, and share health and treatment data with their physicians and care providers. Comprehensive patient care.

5 payer trends to watch in 2018

Henry Kotula

The most public example of health insurers cutting costs over the past year was Anthem’s policies to not pay for unnecessary emergency department visits or imaging services at hospitals. Anthem’s policies looked to nudge patients to less costly outpatient facilities, including urgent care centers and freestanding imaging centers. Providers will need to manage patients post-discharge and keep them healthy in their homes rather than in hospitals. [link].