Abridge Aims at Transparency, Reliability, and Credibility with Their Ambient Clinical Voice Solution

Started in 2018, Abridge now offers analytical generative AI to more than 55 specialties and many languages. In this video CEO and co-founder Shiv Rao, MD discusses their approach to quality, and how they can help with clinical notes, ordering, coding billing, and other aspects of health care using ambient clinical voice.

Abridge offers “deep integration” with the EHR so doctors can use its capabilities within their workflows. He says that, as a clinician, he wants “technology that makes me feel done before I leave the room.”

To Rao, “trust consists of transparency, reliability, and credibility.” A clinician can click on any word of their generated text to find out their sources and how they created it. They also publish papers to demonstrate their efficacy. They find that 91-92% of the note can be generated by their AI, and often their notes require no editing at all by the clinician.

Their dedicated technology includes a classifier in addition to a large language model (LLM), and a map to ontologies such as SNOMED and LOINC. These make deep integration with the EHR work, and are much more accurate than off-the-shelf speech recognition systems.

Watch the video for more details about Abridge’s values, processes, and technology.

Learn more about Abridge: https://www.abridge.com/

Check out other articles on ambient clinical voice:

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About the author

Andy Oram

Andy is a writer and editor in the computer field. His editorial projects have ranged from a legal guide covering intellectual property to a graphic novel about teenage hackers. A correspondent for Healthcare IT Today, Andy also writes often on policy issues related to the Internet and on trends affecting technical innovation and its effects on society. Print publications where his work has appeared include The Economist, Communications of the ACM, Copyright World, the Journal of Information Technology & Politics, Vanguardia Dossier, and Internet Law and Business. Conferences where he has presented talks include O'Reilly's Open Source Convention, FISL (Brazil), FOSDEM (Brussels), DebConf, and LibrePlanet. Andy participates in the Association for Computing Machinery's policy organization, named USTPC, and is on the editorial board of the Linux Professional Institute.

   

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