We’ve written a number of articles on the Nuance DAX (now called Nuance DAX Copilot aligning with Microsoft’s Copilot) ambient clinical voice solution. Nuance and Microsoft recently announced that DAX Copilot was going to be fully embedded in Epic’s Haiku and Hyperdrive to provide Epic users easy access to the DAX copilot solution. Peter Durlach, who was with Nuance a long time and is now CVP, chief strategy officer, Microsoft Health and Life Sciences, describes the benefits of the integration in this video, with a focus on their integration and partnership with Epic.
Durlach says that Nuance “pioneered” ambient voice in health care 7 to 8 years ago, already working with Epic to produce doctors’ notes and other output. Their current offering, DAX Copilot, is able to integrate with Epic’s “smart data elements” to provide granular clinical documentation in Epic from ambient voice recordings. Plus, they are constantly increasing the number of structured data fields they can populate.
DAX Copilot works on mobile devices, making it convenient for physicians to install and to use as they move from one patient visit to another. Physicians can use Nuance’s classic Dragon voice recognition to add information pre-encounter and post-encounter to the record. For telehealth visits, they are working on taking input from the telehealth platform in use, such as Microsoft Teams.
A survey showed that 85-90% physicians depend on their ambient voice, which leads to a 50% reduction on average in documentation, and thus saves 6 to 7 minutes per encounter.
Going beyond Nuance’s DAX Copilot, Durlach also shares a number of other ways that Microsoft and Epic have partnered together. This includes Epic’s extensive work with Microsoft Azure. Watch the video for more details on the Azure cloud offering of Epic, more ways that generative AI is being used in Microsoft Health and Life Sciences and Epic, how their solution hooks into doctors’ workflow, and the role of Copilot.
Learn more about Nuance: https://www.nuance.com/healthcare.html
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