We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/22 at Noon ET (9 AM PT). This week’s chat will be hosted by Derek Streat from @dexcare on the topic “Access to Care and Digital Health/Health IT.”
The hard truth is – our healthcare system is hardly a system at all. Rather, it is a convoluted assemblage of disconnected and decentralized sectors that struggle to provide a streamlined, coordinated, and connected care experience for all stakeholders.
For health systems operating in today’s landscape, it is imperative that these entities create a care experience, both in-person and digitally, that is accessible, high-quality, personalized, and provenly capable of attracting and retaining consumers. The term “access optimization” is popping up more and more, as the Covid-19 pandemic has driven a ‘great awakening’ in the valuable role consumer-facing technologies can play in delivering the kind of care experience consumers expect. Access optimization – or the ability to deliver exceptional patient access that aligns with a health system’s resources and operations – is key to making digital transformation effective and sustainable long-term.
It sounds simple enough, but many health systems struggle to achieve this level of operational intelligence, hybrid care, and access. Despite the billions of dollars spent on various point solutions that promise the ability to operate intelligently and foster the desired patient experience, health systems aren’t seeing the results they were promised.
With nothing left to do but fill the gaps that prohibit a seamless experience, health systems are now looking to implement comprehensive data intelligence platforms to make everything work together. Integrating directly with health systems’ EMR and other care delivery solutions for a comprehensive digital, organizations can use their existing investments more effectively, increase ROI, optimize resource usage, and create a hybrid experience to optimize patient access, acquisition, and retention. Ultimately, the combination of focused digital health applications and interoperable operating systems will unlock significant opportunities to deliver targeted, cost-effective, personalized care, at scale, through data-driven intelligence.
Education and conversation around optimizing access and how to do it is perhaps the largest obstacle standing in the way of achieving this ultimate vision. So, for this week’s chat, we’ll discuss the state of digitally-enabled care, ways to improve patient access, and the role of a data intelligence platform in enabling health system success.
Join us for this week’s #HITsm chat where we’ll be discussing the following topics.
Topics for this week’s #HITsm Chat:
T1: How has poor digital accessibility and navigability deterred you or consumers at large from finding and receiving important care? #HITsm
T2: What hinders your experience most? #HITsm
T3: Why have so many vendors failed to truly integrate disparate HIT solutions and foster seamless, centralized care delivery and access? #HITsm
T4: What barriers must health systems overcome to scale and optimize access across all service lines and care modalities? #HITsm
T5: What’s the one thing that you believe would improve care access most significantly? #HITsm
Bonus: How can health systems better meet the wants and needs of patients when it comes to a consumer-centric care experience? #HITsm
Upcoming #HITsm Chat Schedule
7/29 – A Look Back at 12 Years of #HITsm Chats
Hosted by John Lynn (@techguy)
8/5 – What’s Next?
Hosted by Erica Olenski Johansen (@thegr8chalupa)
We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.
If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.
