The Evolution of Suki’s Ambient Clinical Voice Solution and What Differentiates It in the Market

When I first had a chance to interview, Punit Soni, CEO of Suki, two years ago I was impressed with his accomplishments and intrigued by his unique view of the ambient clinical voice market.  In technology, 2 years is a long time.  In the world of AI, it’s an eternity.  Needless to say, Soni and his company have evolved a lot since I last talked to him and so I wanted to get an update on where Suki is at today and how it fits into the ever evolving ambient clinical voice space.  For reference, check out our other interviews where we asked similar questions as this interview with: Nuance’s DAX solutionsAmbience Healthcare, Nabla, OnPoint Healthcare Partners, and AWS HealthScribe with 3M.

In our interview, Soni shares the evolution of Suki’s vision since we last talked and the evolution of ambient clinical voice.  He also shares how the Suki solution compares to many of the other competitors in the market and what differentiates them from those competitors.  Then, we ask him to share what the workflow looks like for a clinician that wants to use Suki.  One of the differentiating features he talks about is that Suki isn’t just for capturing clinical documentation.  Suki also works as a voice assistant who you can ask questions and get answers.

Soni also dives into other important aspects of ambient clinical voice including whether they use humans in the background (Spoiler Alert: They don’t).  Plus, he gave one of the most thorough answers I’ve heard as far as how accurate their solution is and more specifically how accurate it is across different specialties.

Another highlight of this interview was learning from Soni about how Suki was approaching EHR integration.  He makes a great case for why EHR integration is going to be one of the key differentiators for ambient clinical voice solutions.  Soni says that the solution has to be deeply integrated into the EHR workflow for it to really be accepted by doctors.  That’s why he said they have as many or more interface engineers as they do AI engineers.  Finally, we also talk about whether a doctor has to change their workflow to use Suki effectively.

Check out our interview with Suki below to learn more about their solution and a deep dive view into many of its differentiating features and a view into how Suki is differentiating itself from its competitors in this noisy market.  Also, Suki is hosting a webinar on “How Health Systems Are Innovating with Generative AI” if you want to learn from other experts.

Learn more about Suki: https://www.suki.ai/

Check out other articles on ambient clinical voice:

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About the author

John Lynn

John Lynn is the Founder of HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.

   

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