Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.
News and Studies
Surprisingly, medical practices seem to really like generative AI, according to a Software Advice survey – 95% are satisfied with their chatbots right now, and 68% report a positive ROI. Scheduling appointments and requesting medication refills are common use cases, but practices are also interested in applying chatbots to clinical care. Nearly half of doctors (45%) said tools like ChatGPT are useful today without any adjustments, and 77% said they are somewhat or extremely confident in a chatbot’s ability to accurately assess patients’ symptoms.
Healthcare saw a 368% increase in phishing attacks form 2021 to 2022, according to a report from Zscaler ThreatLabz. Believe it or not, that figure placed healthcare fifth among all industries, behind education, finance, insurance, and government. The rise of ChatGPT is one factor in the increase, the company said, as as generative AI makes it much easier for attackers to create malicious code.
More News from HIMSS 2023
- Philips unveiled its 8th annual Future Health Index report, which found that decision support is the main use case for AI investment among provider organizations. In addition, Philips expanded its partnership with MIT‘s Institute for Medical Engineering and Science.
- Research from Waystar and The Health Management Academy found that only 7% of healthcare executives are very satisfied with their patient-facing financial products, with payment estimates and prior authorizations being the most challenging touchpoints.
- Cox Communications reported that 5G networks, the cloud, and real-time location services are the top “smart hospital” investments for leaders over the next two years. AI and virtual care are the top clinical technology investments.
- Hospital interoperability platform Olinqua is partnering with FiveP, maker of a a role-based messaging app for Microsoft Teams called Baret. In addition, FiveP announced that Australia’s Monash Health Victorian Heart Hospital implemented Baret.
- Caregility added AI-enhanced in-person and virtual care features to Caregility Cloud, its virtual care platform.
- Health Recovery Solutions announced HRS Analytics for its remote monitoring and care management programs.
Partnerships
- Augmedix and HCA Healthcare are jointly developing ambient documentation products for the acute care setting; HCA is also making a financial investment in Augmedix.
- VisiQuate is partnering with SunStone Consulting to offer advanced revenue cycle analytics.
- Care navigation company Quantum Health is working with Health Plans, a third-party administrator, to build a product for self-insured employers in New England.
- Communications provider Windstream Enterprises announced Contact Center as a Service functionality powered by Talkdesk.
Products
- athenahealth unveiled Patient Digital Engagement Index, which measures how patients use digital tools when receiving care.
- Interoperability vendor Particle Health launched Particle for Platforms, a single API layer that enables connections to CommonWell Health Alliance, Carequality and eHealth Exchange, and additional data sources.
- Inovalon RCM Intelligence is now compatible with all electronic data interchange claims clearinghouses.
- The AI model from Cedar Gate Technologies identified individuals at risk for diabetes with over 80% accuracy.
- CentralReach released CR Care Coordinator to assist clinical staff and caregivers in providing care to individuals with intellectual and developmental disabilities.
- Noyo achieved SOC 2 Type II compliance for its benefits data management platform.
- RapidAI received FDA 510(k) clearance for Rapid NCCT Stroke, a decision support tool for CT imaging.
- Healthcare cybersecurity company Clearwater received a patent for Predictive Risk Rating within its IRM|Analysis software.
Sales
- NHS Shared Business Services selected Oracle Fusion Cloud ERP. The company also announced that the Princess Alexandra NHS Trust is migrating to the Oracle Health EHR.
- Flagstaff Surgical Associates is transitioning to eClinicalWorks v12.
- Mark Cuban Cost Plus Drug Company chose RevSpring as its payment partner. In addition, Texas-based Next Level Medical chose RevSpring for personalized digital patient engagement.
- Managed services firm DMI received the recompete for the Cybersecurity Modernization II Initiative from NIH; the 3-year contract is worth $24 million.
- Providence Health chose Cadence for remote patient monitoring and virtual care.
- Pennsylvania Mountains Healthcare Alliance adopted FinThrive’s revenue management platform.
- Datavant subsidiary Ciox Health extended its partnership with Oscar Health to provide the insurer with access to clinical data.
People
- RockHealth.org named two new members to its Board of Directors: Rodney Foxworth, CEO at Common Future, and Dave Chokshi, M.D., at NYU Langone Health.
- LexisNexis Risk Solutions appointed Adam Mariano as President and General Manager of Healthcare.
- Aging technology vendor Nobi added Sarah Thomas to its Board of Directors.
- TimelyCare CEO Luke Hejl is a finalist for Ernst & Young’s Entrepreneur Of The Year 2023 Southwest Award.
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