An adoption model methodology is nothing new in the healthcare industry. HIMSS, for example, built their Healthcare Maturity Models to provide clear adoption and implementation pathways for various technologies and capabilities that health systems need. What the market had been lacking, however, is a tried-and-true framework that could address the revenue cycle management needs of healthcare finance leaders.
Adoption models, which are very popular in computing and organizational change, define stages for the adoption of a process or technology and helps organizations determine which stage they’re at: piloting, early adoption, true integration into business practices, etc.
After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Their vision is for healthcare organizations to improve revenue cycle management efficiencies in the same way EHRs over the past 15 years have improved clinical processes.
Check out this video interview with FinThrive’s VP of Portfolio Marketing Jeff Becker and Chief Innovation Officer John Yount to learn more:
Initially, FinThrive created a survey through discussions with many industry leaders to “capture the breadth of RCM.” The model leverages more than 30,000 data points derived from the survey and is primarily focused on what leaders deemed were mission-critical or high-value to their organization. This is unique compared to many adoption models which don’t consider the value of implementing technology.
Naturally, different organizations occupy very different stages of adoption. A vendor-agnostic adoption model, like the one FinThrive created, can help create a roadmap for what technology providers should consider implementing next to ensure the greatest benefits. A more mature healthcare organization can celebrate their success along with identify gaps they might have missed in their implementation of RCM technologies. Plus, as has been done with the EHR maturity models, the revenue cycle technology adoption model can be used to create a goal that a team can coalesce around.
Get a free assessment that leverages FinThrive’s revenue management technology adoption model framework.
Learn more about FinThrive: https://finthrive.com/
Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.
And for an exclusive look at our top stories, subscribe to our newsletter.
Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.
FinThrive is a proud sponsor of Healthcare Scene.
Great content as always.