Weekly Roundup – July 8, 2023

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

What Aren’t Enough People Talking About in Healthcare? With so much happening in healthcare, it’s easy for some topics to get lost in the weeds. We asked the Healthcare IT Today community to tell us what topics need more attention, and answers included maintaining visibility into healthcare operations, making sense of the data deluge, improving patient communication, and understanding the value proposition for interoperability. Read more…

How Simple Steps Helped One FQHC Encourage Patients to Adopt Technology. Phoenix-area Mountain Park Health Center saw no-shows drop and reschedules rise after rolling out text-based appointment reminders, Amy Nunez told Colin Hung. For the next step – directing patients to the portal – the health system put QR codes everywhere, from exam room walls to employees’ badges, and doubled the number of portal users in 12 months. Read more…

Improving the Patient Experience With Online Scheduling and Chatbots. Richard Eells at Atlanta-based United Digestive explained to John Lynn how the organization is using online scheduling, appointment reminders, online check-in, and chatbots to helpp patients take charge of their interactions with the office. Read more…

Tackling Provider Burnout With Help From AI. Doing unnecessary work, and then having to redo it, causes preventable stress for clinical professionals, administrative staff, and everyone else in healthcare. Holon Solutions CEO Jon Zimmerman told John about AI’s role in process automation and minimizing the impact of burnout. Read more…

Leveraging Open Data to Simplify Patient Payment Estimates. Laws like the No Surprises Act require providers and payers to provide patients with good faith estimates of what care will cost, but calculating payment amounts is often inefficient and inconsistent given how treatments vary. Andy Oram chatted with Marcus Dorstel at Turquoise Health about the benefits of creating estimates for standard services. Read more…

What You Need to Know About Virtual Nursing. In the latest CIO Podcast, John spoke to Carol Boston-Fleischhauer at Banyan Medical Systems about how virtual nursing is transforming the front lines of care. They also discussed how to build trust in virtual nursing programs as well as where virtual nursing will (and won’t) have the greatest impact. Read more…

Why Process Automation Requires More than Just Technology. Many healthcare organizations resist automation because they believe their processes are too unique, or they think implementation will take too long. That’s where robotic process automation comes into play, Logan Lewis and Ryan Haubrock at EnterBridge Technologies told John. Read more…

Building a Resilient Cybersecurity Team in a Competitive Market. Technical skills certainly matter when evaluating cybersecurity talent. Palomar Health CIO Anis Trabelsi also recommended hiring for attitude – look for a a mindset that values training, a willingness to learn, and an ability to complement the existing cybersecurity team. Read more…

How Hospitals Benefit From Real-Time Operating Room Data. EHRs aren’t suited for providing real-time data. Systems purpose-built to display surgical status data can improve patient safety and situational awareness while giving decision-makers reliable real-time and retrospective data, according to LiveData’s Jeff Robbins. Read more…

Featured Health IT Job: Paragon Lab and Clinical Documentation Analyst, a remote role at a client of Stoltenberg Consulting, posted to Healthcare IT Central.

Bonus Features for July 2, 2023: Nuance and Epic integrate, 5 in 6 physicians say telemedicine improves continuity of care, and some news from HFMA. Read more…

Funding and M&A Activity:

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.

About the author

Brian Eastwood

Brian Eastwood is a Boston-based writer with more than 10 years of experience covering healthcare IT and healthcare delivery. Brian also writes about enterprise IT, consumer technology, corporate leadership, and higher education for a range of publications and clients. He got his start as a professional writer as a community newspaper reporter in 2003.

When he's not writing, Brian is most likely running, hiking, or cross-country skiing in Northern New England. When he needs a break from cardio, he's usually reading a history book.

   

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