Weekly Roundup – May 4, 2024

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

Patient Experience Insights From the Qualtrics X4 Conference. John Lynn attended the event, which at its core emphasizes the value of data that directly reflects that patient perspective. He also summarized how Qualtrics and Epic are working together to address service recovery, boost MyChart adoption, and further boost engagement. Read more…

Cybersecurity, AI, and the Future of RCM. Colin Hung interviewed Michael Quinn at Inovalon about why humans remain key to RCM even as automation takes hold. In light of the Change Healthcare hack, they also discussed why organizations need multiple paths for their data. Read more…

Supporting the Independent Ambulatory Practice. Nextech CEO Bill Lucchini talked to John about the benefits of EHRs tailor made for medical specialties, particularly when it comes to mapping to specific workflows. Read more…

Lean Digital: How Apps and Services Can Help Control Weight. Andy Oram’s latest series looks at various ways digital services contribute to weight management. The first installment explored what we know about healthy weight today, and how that perception has changed in medicine and society in the last few decades. Read more…

Lean Digital: How AI Drives Treatment Recommendations for Weight Loss. In part two, Andy dove into how analysis of biomarkers can influence treatment plans and provide personalized, holistic recommendations. Read more…

Lean Digital: Behavior Change for Weight and Obesity. Part three covered the role of cognitive behavioral therapy in helping keep patients motivated, especially for treatment plans lasting many months. Read more…

Lean Digital: Tracking Feeds Into Behavior Change. Tracking provides reliable data on physical activity and metabolism. As Andy noted in part four, both help to refine treatment and nutrition recommendations. Read more…

Lean Digital: Long-Term Considerations for Obesity. Andy concluded by discussing how weight management programs achieve long-term success while protecting patients’ privacy and maintaining trust. Read more…

Healthcare IT Today Podcast: Patient Experience Insights. John and Colin addressed the age-old question of whether healthcare organizations really care about patient experience – and what providers focus on if they do in fact care. Read more…

Make In-House Interpreters More Efficient With Virtual Call Centers. In-house interpreters can only accommodate about 20% of patients who don’t speak English. Kristin Quinlan at Certified Languages International noted how HIPAA-compliant virtual services can serve many more patients. Read more…

This Week’s Health IT Jobs for May 1, 2024. Our latest listing roundup includes roles in laboratory services, clinical informatics, and patient services. Read more…

Bonus Features For April 28, 2024. Only 22% of employers fully trust chronic condition management vendors; meanwhile, Common Agreement v2.0 requires support for FHIR API exchange. Read more…

Funding and M&A Activity:

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.

About the author

Brian Eastwood

Brian Eastwood is a Boston-based writer with more than 10 years of experience covering healthcare IT and healthcare delivery. Brian also writes about enterprise IT, consumer technology, corporate leadership, and higher education for a range of publications and clients. He got his start as a professional writer as a community newspaper reporter in 2003.

When he's not writing, Brian is most likely running, hiking, or cross-country skiing in Northern New England. When he needs a break from cardio, he's usually reading a history book.

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