Lifting the Mental Stress of Chronic Illnesses with CCS’s New Diabetes Program

Have you ever scrolled through Netflix for something to watch, only to get overwhelmed by the sheer amount of tv shows and movies they have available? So you get stuck scrolling through option after option for way too long until you give up and just re-watch the same show/movie again? Chronic Illnesses, such as diabetes, can have the same effect. So much of your health and well being with diabetes depends on the actions and decisions that you make. But with so many things to think about it’s easy to not know where to start or get so overwhelmed that you don’t do anything. CCS has come up with a diabetes program to help lift some of that burden off of its patients. We sat down with Marian Lowe, EVP and GM for Digital Health at CCS, and Heather Hormel, Senior Director of Human Resources at United Regional Health Care System to learn more about it.

With diabetes being an illness that affects individuals in different ways, most of the work that is needed to manage diabetes is left to the individual to figure out for themselves. This can very quickly become a huge mental burden on a person, especially since some solutions are just not an option for some based on finances and unavoidable life styles that can come with your job. The mental stress can then lead to burnout, making way for patients to let certain things slide simply because they’re too tired to do anything more.

But since diabetes management is so individualized, one generalized solution doesn’t help. Thus, CCS has developed a diabetes program centered around getting each individual the help that they need. Through providing supplies, education, reminders, and personalization options, CCS is able to create a platform for everyone to tailor to their own needs and abilities with less stress.

“When we on board an individual into a program that initial outreach and engagement with the person is about two things. One, we’ve just sent you some supplies, let us help you learn how to use that supply to test your blood, to understand then what those readings mean. And then more importantly, when you see that number, what does that tell you you need to do to manage it. If it’s too high, what are your next steps? If it’s too low, what are your next steps? How do we think about your experience of relating what you eat and how you behave in the afternoon to the numbers that you see when you test and follow-up?

“So it’s both behavioral modification, education about nutrition, there’s a whole bunch of things that go into it. Which is why we have registered dieticians and registered nurses who are providing this education. Because each individual may have a slightly different set of needs and has come into this diabetes program with a slightly different understanding of their own disease and their own ability to manage it.” said Marian Lowe.

For more information, watch the full interview down below!

Learn more about CCS: https://ccsmed.com/

Learn more about United Regional Health Care System: https://www.unitedregional.org/

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About the author

John Lynn

John Lynn is the Founder of HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.

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