For the 24th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Ed Marx, Chief Digital Officer at Tech Mahindra Health and Life Sciences and Former CIO at Cleveland Clinic and a number of other organizations. In this episode, Marx shares insights into what he’s hearing from CIOs when it comes to the latest wave of COVID to hit healthcare organizations and what impact it will have on these organizations. Plus, he shares what the path forward should be and what it may mean for organizations that didn’t learn from the first wave of COVID.
Marx also shares about the upcoming DGTL Voices virtual event focused on Chief Digital Officers that he’s taking part in. You can still get tickets to the event to learn from a wide variety of Digital Officers from across healthcare. Marx gives a small preview of his session with Cris Ross called “Consumer Experience Upside Down” and the associated book they’re working on together.
With employment challenges and burnout at an all time high, Marx shares a wide variety of simple lessons CIOs can use to help improve employee morale and retention. Plus, the ideas he shares don’t really require money to execute. Finally, Marx shares a lesson from his hiking experiences that can help CIOs as they lead their organizations.
Here’s a look at the questions and topics we discuss on this episode:
- Tell us a little bit about yourself and your upcoming event, DGTL Voices.
- Your session at DGTL Voices with Cris Ross is called “Consumer Experience Upside Down” What’s the message there?
- What are you seeing with CIOs and dealing with COVID now?
- What’s the path forward that a CIO should be paving?
- What about organizations that didn’t prepare well after the first COVID wave and now are experiencing the second wave?
- Employment is in flux/crisis now. What’s this mean for CIOs? What practical strategies can they apply now to avoid resignations and burn out of your IT staff?
- You’re a hiker and an athlete. Share a lesson from those experiences that applies to CIOs.
Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today.
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