Improving HCAHPS Star Ratings: Insights From the Ascom HCAHPS Database
Electronic Health Reporter
JUNE 18, 2019
This article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited. By Chris Talbot, senior vice president of marketing and business development, Ascom. More than 4,900 U.S. hospitals participate in the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS), including 3,529 that received star ratings in the most recent quarterly update. These ratings reflect an effort by the Centers for Medicare & Medicaid Services […].