Sun.May 19, 2019

article thumbnail

SAP #SAPPHIRENOW - Healthcare CIO POV

David Chou

Great event at SAP SAPPHIRENOW with an emphasis on customer experience and the integration of Qualtrics. The integration of Qualtrics will be the key. Where is Qualtrics used in healthcare currently? The healthcare clients that I have spoken to are utilizing Qualtrics mostly for HR employee engagement and surveys for the research department. The next phase for Qualtrics is to persuade the health system to use the platform from a patient/customer engagement tool.

56
article thumbnail

Nonprofit Hospital Consolidation to Continue in 2019

Henry Kotula

[link]. Despite increased scrutiny from regulators, nonprofit health systems will remain active through mergers and acquisitions this year, according to a new Moody’s report. The deluge of M&A activity among nonprofit health systems is expected to continue on in 2019, with the potential for some “unconventional relationships,” according to a Moody’s report released Friday morning.

article thumbnail

Two-Thirds of Americans Say Healthcare Doesn’t Work Well, in RealClear Politics Poll

Health Populi

Health care is the top issue facing the U.S. today, one in three Americans says, with another one-fourth pointing to the economy. Together, health care + the economy rank the top issues for 62% of Americans. Health care and the economy are, in fact, intimately tied in every American’s personal household economy I assert in my book, HealthConsuming: From Health Consumer to Health Citizen.