SAP #SAPPHIRENOW - Healthcare CIO POV
David Chou
MAY 19, 2019
Great event at SAP SAPPHIRENOW with an emphasis on customer experience and the integration of Qualtrics. The integration of Qualtrics will be the key. Where is Qualtrics used in healthcare currently? The healthcare clients that I have spoken to are utilizing Qualtrics mostly for HR employee engagement and surveys for the research department. The next phase for Qualtrics is to persuade the health system to use the platform from a patient/customer engagement tool.
Let's personalize your content