Bonus Features – October 1, 2023 – 45 Percent of patients prefer telehealth for minor but urgent issues and much more

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Surveys and Research

Nearly 30% of telehealth visits result in an in-person follow-up within three weeks, and nearly half of patients who used telehealth only did it once, according to Trilliant Health’s latest report on trends shaping the healthcare economy. The data points suggest limited satisfaction with telehealth, the research firm said.

Meanwhile, a survey from KeyCare found 45% of consumers prefer telehealth for minor but urgent issues, which can include medication refills and behavioral health services. This compares to 37% of patients who prefer going into the office to meet these needs.

Nearly 40% of health systems are using automation in denials management, according to an Akasa survey. Among those who aren’t, 44% plan to do by the end of this year, and 32% plan to do so by next year.

Almost 80% of healthcare organizations have seen an API security attack in the last year, according to a report from Noname Security. That’s an increase from 70% over the previous 12-month period.

Hospital operating margins appear to be stabilizing, according to the latest monthly report from Syntellis, and outpatient revenue is rising as well.

Partnerships

Product and Company News

Sales

People

If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo. Note that submissions received after the close of business on Thursday may not be included in Bonus Features until the following week.

About the author

Brian Eastwood

Brian Eastwood is a Boston-based writer with more than 10 years of experience covering healthcare IT and healthcare delivery. Brian also writes about enterprise IT, consumer technology, corporate leadership, and higher education for a range of publications and clients. He got his start as a professional writer as a community newspaper reporter in 2003.

When he's not writing, Brian is most likely running, hiking, or cross-country skiing in Northern New England. When he needs a break from cardio, he's usually reading a history book.

   

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