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Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

The second chart illustrates that most providers offer a patient portal — that’s largely owing to the near-universal adoption of electronic health records and the Meaningful Use access point of a portal. In-home monitoring and wearable devices are offered by about one in ten healthcare providers.

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Healthcare CIOs Face New Pressures and Novel Opportunities

David Chou

According to the survey, only 21 percent of CIOs said they believed they were meaningfully involved in market-facing innovations and strategic departmental IT selections. More ominously, only 15 percent of CIOs surveyed (down 55 percent from the previous year) said the role of health system CIO was becoming increasingly strategic.

EHR 40
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Review of Mobile Devices and Health by Ida Sim in the NEJM

mHealth Insight

“A major challenge of mobile health is the high drop-off rate in sensor and app usage. 40 In one survey, more than half of users of activity trackers stopped using their device, and a third did so in the first 6 months. 46 As patients independently bring mobile health data to clinicians (e.g., ” .