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Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

doctors, driven by turnover and understaffing, compassion fatigue, and challenges using digital tools — think EHRs. T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience.

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How to Reduce No-Show Appointments with Telehealth

Iris Telehealth

Telehealth has revolutionized the patient experience by making it easier to attend appointments, communicate with their provider, and reduce no-show rates. On top of enabling continuity of care for patients, telehealth also increases clinician satisfaction and provides financial benefits for organizations.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. Oliver, Baptist Health.

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

Congress can’t agree on much before the 2024 summer recess, there’s one bipartisan stroke of political pens in Washington, DC, that could provide some satisfaction for both patients and doctors: bring telehealth back to patients and providers permanently. Congress to address telehealth right now? has known how to deliver.

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Video Visits: How to Improve the Patient Experience

Health System CIO

Providing quality care during a telemedicine encounter is about much more than just the technical aspects, says CT Lin, MD, who offers advice on how to more effectively communicate and build relationships with patients virtually.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

Trust has become a key currency in provider/patient/supplier relationships: 94% of health executives say treating customers as partners is important to gain trust, according to the Digital Health Tech Vision 2018 from Accenture. How to be responsible, equitable, transparent as a good AI citizen? Extended Reality.