Connected Health Health Technology Healthcare Innovation Patient Experience 
Digital Health Today
OCTOBER 16, 2019
For example, if we look at the way hospitals are designed today, they are all about reducing foot traffic for doctors and nurses, not about a great patient experience. So I hope that we can use digital technologies to help us re-humanize the process and digital patient experience. Q3: What does re-humanizing mean?
Consumer eHealth Engagement
SEPTEMBER 27, 2019
During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience.
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