Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care
JULY 10, 2020
health care providers set up virtual care arrangements to convene with patients. Each of these health consumers had at least one virtual care visit between February and May 2020. 3 in 4 consumers expect virtual care as an option for their own health care, believing that providers should scale telehealth as part of an overall portfolio of visit types in the future. COPD, diabetes, hypertension), 24% for an acute need like pain, and 21% for mental/behavioral health needs.