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Consumers’ Health Concerns Grow in the Pandemic Across All Categories – And More Trust Virtual Care

Health Populi

While the “in-person” visit to a doctor or medical professional continues to rank first as consumers’ most-trusted information source, the virtual doc or clinician rose in trust during the COVID-19 pandemic, according to Euromonitor’s latest read on Consumer Health: Changes in Consumer Behaviour during COVID-19.

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How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Populi

sought health information online in 2020, a slight decline from 2018. More young women than young men looked for health info online, as well as more Hispanic/Latinx and White youngers compared with Blacks. A new mental health risk arose in 2020 in the U.S. Some 8 in 10 younger people in the U.S.

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A Breakthrough, Sobering Report on Teens and Young Adults, Digital Health and Social Media Use: Implications for Mental Health

Health Populi

The top-line findings alone provide an important baseline profile of TYAs’ use of the internet for health never before described. Nearly 9 in 10 young adults have gone online to seek health information. Two-thirds have used a mobile app related to health. adults, found in other studies.

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The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

The first chart illustrates consumers’ use of digital health tools, showing that online health information and online provider reviews. But the big growth areas were for live video telemedicine, wearable tech, and digital health tracking.

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Health Consumers Keen to Share and Download Data, But Privacy Remains a Concern

Health Populi

adults 18 and over to determine peoples’ perspectives on personal health information in light of their pandemic era experiences. This study re-confirms the current state of the health consumer who has a “concerned embrace” of technology. That brings us to another of the four health citizenship pillars: trust.

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Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Health Populi

For more on the connected car as a third-space for health care, see my post from CES 2017, Your car as a mobile health platform. In the meantime, Amazon announced several HIPAA-compliant Alexa skills in April 2019 that will be just the beginning of this fast-growing phenomenon for voice assistants in health care.

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For Health Consumers, Trust, Privacy, & Good Experience Must Be Baked Into Digital Health Care

Health Populi

In Accenture’s words, “COVID-19 forced a surge” in virtual health care following a stalling of consumers’ adoption of digital health in late 2019: by December 2019, 35% of consumers had been using mobile health apps on phones and tablets, down from 48% in 2018; and 18% of consumers int he U.S.