The overarching goal of incorporating AI into the world of healthcare has always been to make the lives of our practitioners and patients easier. Sometimes this can mean using chatbots so patients can have an immediate response to their questions. Sometimes this can mean letting an AI run through the mundane repetitive tasks of the practitioners, freeing up their schedules for what really matters. There are just so many areas of healthcare that the possibilities of how and where you integrate new technology like AI and ChatGPT into your organization are endless. To prove this point we reached out to three different organizations at the HFMA annual conference to hear their thoughts on how they’re looking to incorporate AI and we got back three very different answers.
Laxmi Patel, Chief Strategy Officer at Savista said “One of the things we’re looking at at Savista is related to data analysis and integration of those trends into our outcomes. One of the examples is coding automation, so analyzing large sets of data from an accuracy and an efficiency standpoint and tying it to financial outcomes.”
“What AI helps us do is review every patient chart, so then we have the ability to give our clients the best solution for their teams. It helps them operate at the top of their license as well as work on an exception basis, so they’re spending their valuable time on the hardest cases and we can take care of the ones that are less complex,” said Ruth Nacey, Director of Product at SmarterDx.
Jason Considine, Chief Commercial Officer at Experian Health said “We’ve been able to predict over 50% of the claims that are going to get denied in our customer’s claim flow processes and by implementing those technologies we’ve seen them reduce their claim denials by 5%.”
Watch the video below to hear their full answers!
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Huge thank you to everyone who took the time out of their day to come speak with us to make this video possible! And thank you to all of you for taking the time out of your day to read this and watch the video!! We wouldn’t be here without your support and we would love to hear from you as well. Comment down below or on social media on where you think AI and technologies like ChatGPT should be incorporated into the world of healthcare!
