Using Telehealth to Serve Disparate Populations
Healthcare IT Today
MARCH 6, 2023
Embracing Remote Care Exalta did not utilize telehealth services prior to the COVID-19 pandemic. Remote care became the only non-urgent care option for patients, many of whom are reluctant to embrace video-conferencing technologies like Zoom. Drop-off was not uncommon when patients were referred to an outside specialist.
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