Clocktree

Screen Sharing on Clocktree calls

Clocktree

In addition to uploading documents during a Clocktree appointment, clients and providers can also share their entire screen, one browser tab, or an application. Supported Devices and Browsers Screen sharing is supported on desktop and laptop computers, plus Android mobile devices.

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Tips to improve internet speed

Clocktree

Our friends at Porch.com have compiled some very helpful tips for increasing your available internet speed. link]. Clocktree recommends that providers and clients have a minimum internet speed of 5 Mbps for a reliable video and audio connection. You can test your internet speed at www.speedtest.net.

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Compliance

Clocktree

Efficiently manage regulatory compliance and audits. Automate, Streamline, and Simplify Dashboard for at-a-glance compliance status.

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Telehealth surge among dentists

Clocktree

A recent survey of 2,767 dentists in 20 states found that 34% of providers are currently using some form of telehealth to treat patients or plan to in the near future. The study, conducted by DentaQuest Partnership for Oral Health Advancement, also found that: 75% of providers who use telehealth services expect their telehealth volume to increase or stay the same during the next 12 months Public health providers are more likely (44%) to use telehealth than all other practice types (21%).

Why Is Patient Engagement Important? | Frontline Group

There are 5 critical opportunities to unlock the full power of patient engagement, which can improve your patient retention, as well as improving their health outcomes. In this eBook you will learn about: What Is Patient Engagement? How Does Patient Engagement Improve Outcomes? Why Is It Important to Include Patients in Their Care? What Are Patient Engagement Tools? What is Patient Engagement technology? Download Now this informational resource and start using a patient engagement platform to give yourself as a Provider higher satisfaction scores.

Study shows more physicians are embracing telemedicine, especially in metro areas

Clocktree

The number of US physicians who list telemedicine as a skill doubled from 2015 to 2018, according to a recent study done by Doximity , a network of healthcare professionals. The study also reports significant growth in telemedicine patient visits, which increased annually by 261 percent between 2015 and 2017. Interestingly, this growth is not attributed solely to Millennials and young professionals, but is spread evenly among age groups. The Doximity study ranked the top 10 U.S.

Clocktree partners with NAADAC to provide telehealth platform to addiction counselors

Clocktree

We are very excited about our partnership with NAADAC, the Association for Addiction Professionals, extending Clocktree’s affordable HIPAA compliant telehealth platform to more than 100,000 addiction counselors and educators worldwide.

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How Clocktree safeguards your data

Clocktree

Clocktree was designed specifically for healthcare providers, with privacy and security of client data being a vital foundation of our platform. The Health Insurance Portability and Accountability Act (HIPAA) is a federal law passed in 1996 which requires secure handling of an individual’s health information (PHI).

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Unique Uses for Telehealth

Clocktree

Most people are familiar with telehealth services offered by their primary care doctor, therapist or other healthcare provider as a convenient alternative to an in-office visit. Telehealth has emerged as a standard, even expected, part of certain healthcare practices. Here are a few examples from Clocktree of less obvious telehealth services that are making a difference in people’s lives and well-being. Daily Monitoring of TB Patients.

Lawmakers push to extend flexible telehealth guidelines beyond the stay-at-home period

Clocktree

A bi-partisan coalition of 32 US House members are asking in a May 21 letter to Congressional leadership that ongoing emergency efforts to relax telehealth regulations during the COVID-19 pandemic be continued for an additional period of time. They are asking for time to collect data and determine which of these flexibilities should remain in place permanently.

The Top 5 Challenges You’ll Face When Scaling Telehealth Services Nationally

If you’re thinking about expanding your telehealth services to more states, whether it’s five or 50, we’ve outlined the top five obstacles you’ll need to plan for, to ensure you’re delivering an exceptional brand and clinical experience.

Teletherapy: Aiding patients while social distancing

Clocktree

CBS News spotlights how one therapy clinic in NYC is adapting and still reaching clients during social distancing. link]. Thank you therapists all over the country for what you do and for the caring way you provide services during this time! Client Healthcare Prospect Provider Telehealth Telehealth News Telemedicine

Could Telehealth Services Help Stop the Opioid Crisis?

Clocktree

The opioid crisis in America is hurting communities all around the country. Many people in need of treatment for opioid addiction live in rural areas without dedicated treatment centers. This lack of access in rural areas means the residents are not receiving treatment. So what can telemedicine to do help the opioid crisis?

Easy fix for audio issues on Clocktree calls

Clocktree

If you connect to a Clocktree call and one side can’t hear the other, it’s likely that the microphone permission is stuck on another program. If you’re going back and forth between Clocktree and other video platforms such as Zoom or Skype, it’s important to close out those other programs before joining a Clocktree call. That will release the microphone permission and allow Clocktree access to your microphone.

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Clocktree System Overload

Clocktree

We are experiencing severe overload of our system, but doing everything we can to remedy this. We hope to be back to normal operation soon. Our engineers are working around the clock to try to handle the increased volume but we don’t have an ETA on when this will be fully resolved. We are so sorry for the convenience this is causing during this crucial time, and thank you for your patience

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Frontline Call Center Partners with VBurchett Consulting to Improve Patients' Experiences

Frontline Call Center and VBurchett Consulting are joining forces in modern patient care with a new patient engagement center that utilizes telemedicine.

CDC recommends telehealth in case of coronavirus outbreak

Clocktree

The Centers for Disease Control has released helpful steps for Americans to take to prepare for a possible outbreak of the novel coronavirus. One of these steps is to make sure you have a plan to manage your family’s healthcare online. Now is a good time to access your Clocktree account and make sure you know how to contact your healthcare professionals online, should the need arise.

Add Client Billing to your Clocktree account

Clocktree

Choose a Payment Processor. To use the client billing feature in Clocktree, you will first need to establish an account with one of these supported payment processors. Stripe. Elavon. Authorize.net. Please research and choose the payment processor that is right for your practice. Clocktree will not add additional processing fees , but will serve as a convenient conduit for invoicing and billing your clients from your Clocktree account. Enable the Client Billing service.

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University of Kentucky to offer telehealth graduate certificate program

Clocktree

Recent studies show that 60% of millennials prefer the convenience and privacy of online health care to traditional in-person care. At the same time, lack of access to healthcare remains a growing issue for rural and underserved communities. To address both trends, the University of Kentucky College of Health Sciences is pioneering training in telehealth through a new graduate certificate program.

Florida Senate Approves Statewide Telehealth Bill

Clocktree

Last Wednesday in Tallahassee, Florida, a senate committee unanimously approved a bill on telehealth , focused on permitting doctors and healthcare providers using telehealth technology to provide healthcare directly to patients. Florida Senators Aaron Bean and Fernandina Beach worked tirelessly on five drafts of the bill, and in its success, it has earned the joke “fifth time’s the charm!”

Improve Onboarding with User-Centered Design

Speaker: Dr. Kate Wolin, Founder, Circea

In the age of social distancing, digital onboarding is becoming essential to any program. This is especially true for medical practices, where the threat of the pandemic is the most real. As consultations are being digitized, so are the process in which new patients are processed and appointments are being scheduled. Practices with compelling onboarding experiences are the ones who will ultimately succeed in the pandemic area and beyond. Join Dr. Kate Wolin, founder of Circea, for an overview of behavioral science and the evidence-based strategies that can be used to support patient engagement. She will also review how a patient-centered design strategy can be used to evaluate and refine onboarding processes.

Milwaukee VA telehealth program helping veterans with mental health care

Clocktree

Milwaukee’s Veterans Affairs Medical Center offers telehealth services to veterans, with 90% of its providers participating in the program. So far, only about 400 veterans have received care through this telehealth program, however with the high rate of participation among its providers, that number will grow quickly this year.

Consumers Are Looking For Greater Telehealth Access

Clocktree

Consumers continue to wish for more virtual care options, creating better overall access to healthcare. According to a 2018 survey conducted by Ernst and Young, more than 50% of 2500 consumers are already using the telemedicine technology available to them through their healthcare providers. However most of these patients do not have access to all the telehealth options they are hoping for.

The Best Way To Keep Your Patients Data Private

Clocktree

With all the recent headlines of data and privacy breaches, it is more relevant than ever to use secure platforms when conducting business in the healthcare sector. This is especially important when you are storing private patient information, particularly while communicating through any media platform. Data is said to be the new oil, since it fuels technological and overall company development. Therefore it is getting harder than ever to protect your private information.

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VA Reports 235% increase in video visits in 2019

Clocktree

The Department of Veterans Affairs provided over 2.6 million telehealth episodes in Fiscal Year 2019, making it the largest telehealth program in the country. In addition to a 235% in video visits, there was a 17% increase in overall telehealth services over the previous fiscal year, according to new data released by the VA. During this time, more than 900,000 veterans accessed the agency’s telehealth services in a clinic or at home.

Primary Care Is Dead. Long Live Primary Care!

The primary care system is failing patients and providers. Capacity shortages have led to long wait times and physician burnout. To fix the system, we must find innovative ways to boost capacity and meet patient-consumers’ shifting expectations.

CONNECT for Health Act would expand Medicare coverage for telehealth

Clocktree

Creating Opportunities Now for Necessary and Effective Care Technologies (CONNECT) for Health Act of 2019 has bipartisan Senate and House support and would expand telehealth services through Medicare. The bill “aims to improve health outcomes, make it easier for patients to connect with their doctors, and help cut costs for patients and providers” according to a statement released yesterday by the bill’s sponsor Brian Schatz (D-Hawai‘i). Telehealth is the future of health care.

New telehealth bill in CA would expand access and ensure reimbursement

Clocktree

The California Assembly passed a telehealth bill requiring healthcare plans to equally reimburse providers for services having the same effect remotely as in person. The bill, awaiting signature by California Governor Gavin Newsom, would expand telehealth access to all CA residents by requiring health insurance plans to reimburse providers for appointments that would have the same impact whether in person or via video. Assembly Bill 744 strengthens and clarifies the existing telehealth statutes.

Clocktree Telehealth Platform Popup Notification Update

Clocktree

You can now receive important Clocktree account notifications via popups! These popup notifications are small messages that appear in a corner of your device’s screen, whether you are logged into Clocktree or not. They will alert you to upcoming appointments or new secure messages. Since the popup notifications are securely sent, they can include sensitive information like the client’s name and profile picture, a feature that is not possible for email and text messaging.

Telehealth Platforms Are Moving Telepsychiatry Forward

Clocktree

Telepsychiatry has started forming its own healthcare niche. In 1995, the American Psychiatric Association (APA) release d a paper in support of telepsychiatry, explaining how it can overcome geographical limitations, provide greater access to care, and cut out travel time. For over 20 years there has been talk of implementing telepsychiatry into the mental health sector, however the pace of implementation has recently picked up.

Big Idea: Primary Care Automation

Healthcare automation that gives primary care providers more time with their patients—and less on screens—can improve care for patients, increase satisfaction for providers, and deliver positive bottom-line results for system leaders. Download this guide to learn how to optimize automation and keep the patient-provider relationship at the heart of the healthcare experience.

Telemedicine Technology is Helping Florida Residents Affected by Hurricane Irma

Clocktree

During a time of such chaos and destruction in Florida, it has been extremely hard to provide healthcare access to those in need. Within the last three days Florida Hospital has incorporated telehealth technology into their system of care. This platform now enables those who are unable to travel or prevented from reaching their usual services and care providers a virtual care option. Florida Hospital has been using eCare to reach so many affected by hurricane Irma.

Telemedicine Is Gaining Popularity In Schools

Clocktree

Today there is a rising number of children in the US affected by asthma and diabetes. School nurses are treating a wider range of issues than ever before. Even though this increase is known, only 40% of elementary schools in the US have a full time nurse on staff. The use of telemedicine can expand the reach of school nurses and their ability to care for a wider range of illnesses. Having telemedicine access in schools could change the way chronically ill children are educated.

2017 A Ground Breaking Year for Telehealth

Clocktree

2017 was a ground breaking year for the world of telehealth. More than 60% of all healthcare institutions in the US have implemented telehealth technology into their care systems. Access to online care has never been better. The ability to receive care remotely bridges large gaps in our healthcare system, and makes it easier for patients to be in contact with their prov iders.

Rural communities helped by telehealth, but broadband internet still an issue for 1 in 5 rural households

Clocktree

NPR produced an interesting segment on the state of telehealth services and how they’ve helped people in rural communities. The article spotlights one woman in rural CA who needed therapy but lives in a town with only two therapists and could only get one appointment per month. Instead she visited a local clinic twice a week to connect via video call with a therapist 200 miles away.

Virtual Front Door or Brick Wall? Care Pathways in Healthcare

Are you offering your patients a virtual front door or a brick wall? Today, 85% of healthcare visits start online. If your patients don’t have a way to access care virtually, you’re losing them to Dr. Google. Clear care pathways that start online ensure your patients get the best care they need while staying loyal to you.

Update your Clocktree Provider Profile

Clocktree

Your Clocktree account has two profiles: one for your practice and one for you as a provider. There are different fields for each, and both profiles can be listed in the Clocktree Directory. Your profiles can also appear in Google and Bing search results when a potential client searches for a telehealth provider, so it’s important that the information is complete and up to date! Take a moment to make sure your Provider Profile is up to date with the following information: Profile Pic.

No-Cost Talk Therapy & Telehealth Technology Are Put to Use in England, to Provide Greater Access to Mental Health Services

Clocktree

England has become the first country to offer no-cost talk therapy to their people. No-cost phone talk therapy is funded by the National Health Service and is a hotline available for unlimited phone therapy sessions. The hope from this program is that they will be able to create a primary mental healthcare system that gives access to those in rural communities throughout Great Britain.

Technical tips for using Clocktree

Clocktree

Clocktree telehealth is web based and should work on any modern computer or mobile device with a camera. It works via browser, no matter what device you are using. Preferred browsers are: PC (Windows): Google Chrome. Android tablet or phone: Google Chrome. Mac (Desktop or laptop): Google Chrome or Safari. iPhone or iPad: Safari. In many cases, Clocktree will work on other browsers such as Edge or Firefox, however we recommend Chrome or Safari for the most reliable video and audio connection.

Teletherapy is closing the provider gap in rural North Dakota

Clocktree

There is a nationwide shortage of mental health services, but this shortage is even more pronounced in rural states like North Dakota. In response to the shortage, the state has boosted telemedicine as an option for mental health care. The ND human services agency has started allowing providers who serve patients through its health centers to live in some of the state’s bigger cities — or even move out of state — and deliver mental health care to rural areas through video calls.

Convenience Care Is Here, and It's Eating Your Lunch

Patients want high-quality care that is accessible and affordable. If they can’t get it from you, direct-to-consumer healthcare services make it easy for them to get it somewhere else. Give them the ability to consume your services just like they consume everything else in their lives: on their phones or computers, quickly, and where it’s convenient for them.