The Advantages of Human Scribes for Clinical Notes

Speke is a premium service that provides scribal services to clinicians. While many companies boast of creating clinical notes purely through natural language processing and AI, Speke leverages ambient clinical voice together with human scribes to create a higher quality note for the clinician.

Executive Vice President Vadim Khazan justifies the choices made by Speke, which is part of the company ScribeAmerica, by posing a trade-off. Despite “staggering advances in natural language processing,” AI-generated notes are rarely correct in all details and sometimes have major lapses. Thus, the doctor has to spend more time correcting the note than with a well-trained human scribe.

There are also other advantages to using human scribes, assisted by AI. They can reflect the different preferences that doctors have in the notes. Integration with the EHR is much easier because a person is logging in and uploading the note. Speke works with all EHRs.

Listen to the video for more details about how the service works, how they use feedback from both scribes and clients to improve quality, and the future of the technology.

Learn more about ScribeAmerica: https://www.scribeamerica.com/speke/

Check out other articles on ambient clinical voice:

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About the author

Andy Oram

Andy is a writer and editor in the computer field. His editorial projects have ranged from a legal guide covering intellectual property to a graphic novel about teenage hackers. A correspondent for Healthcare IT Today, Andy also writes often on policy issues related to the Internet and on trends affecting technical innovation and its effects on society. Print publications where his work has appeared include The Economist, Communications of the ACM, Copyright World, the Journal of Information Technology & Politics, Vanguardia Dossier, and Internet Law and Business. Conferences where he has presented talks include O'Reilly's Open Source Convention, FISL (Brazil), FOSDEM (Brussels), DebConf, and LibrePlanet. Andy participates in the Association for Computing Machinery's policy organization, named USTPC, and is on the editorial board of the Linux Professional Institute.

   

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