Patient Experience Insights – Healthcare IT Today Podcast Episode 139

For the 139th episode of the Healthcare IT Today Podcast we are talking about the patient experience! Putting patients first and focusing on the patient experience is something a lot of organizations have been talking about as a priority for a while now, but do they really mean it? We kick off this episode by diving into this topic and debating whether or not organizations truly care about the patient experience. Then we discuss what exactly the patient experience is as we share how we would each define it. Next, we take a look at provider organizations and talk about what their main focus areas are for patient experience. Lastly, we end this episode by sharing the best patient experience we’ve seen recently.

Here’s a preview of the topics and questions we discuss in this episode:

• Do provider organizations really care about patient experience?
• What is patient experience? How do you define it?
• What are the main patient experience focus areas for provider organizations?
• What’s the best patient experience you’ve seen recently?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

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If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

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