Focus on patient experience: If the patient is a consumer, patient experience is paramount

Mobi Health News

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick

Balancing technology, personal touch in patient experience

Mobi Health News

Yesterday at The Atlantic's Pulse summit, providers discussed the balancing act of engaging patients through digital tools without losing their personal, human touch.

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Imperfect solutions: How health tech has harmed patient experience

Mobi Health News

Not all implementations have been smooth sailing for those seeking care

Technologies Providing A Greater Patient Experience

Electronic Health Reporter

Whether you work in a hospital, dentist, doctor or dermatologist’s office, providing your patients with a positive experience should be a priority. The article Technologies Providing A Greater Patient Experience appeared first on electronichealthreporter.com.

How Digital Technologies Will Transform the Patient Experience

Electronic Health Reporter

trillion, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. The article How Digital Technologies Will Transform the Patient Experience appeared first on electronichealthreporter.com.

How healthcare systems are preparing for innovation with patient experience front and center

Mobi Health News

Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.

Does Patient Experience Transformation Depend on Digital Transformation? – #HITsm Chat Topic

Healthcare IT Today

This week’s chat will be hosted by Richard Corder (@RichardCorder) from @t1healthcare on the topic “Does Patient Experience Transformation Depend on Digital Transformation?”

Proactive voice interfaces enhance patient experience

Healthcare IT News - Telehealth

Primary topic: Patient Engagement Disable Auto Tagging: Short Headline: Proactive voice interfaces enhance patient experience Featured Decision Content: Region Tag: Global Edition

NexHealth's raises $4.2M for its 'Patient Experience Management Platform'

Mobi Health News

The company's tool serves as a patient-facing tool for online booking, two-way messaging, automated recalls and reminders and more

Value-based care and rethinking the patient experience

Healthcare IT News - Telehealth

Dr. Soh cautioned that the idea of telehealth should not just be transactional in nature but that care can follow the patient – it is about a community of carers that work with the patient. Rethinking the patient experience.

Patient experience is evolving as providers embrace telehealth

Mobi Health News

While face-to-face visits are still preferred by many, 90% of healthcare organizations polled by HIMSS Media say they're using or piloting remote care services to boost care coordination, manage at-risk patients and broaden pop health efforts

Tennessee hospital enhances patient experience with collaboration platform

Mobi Health News

The University of Tennessee Medical Center’s cath lab uses secure clinical communication technology to cut follow-up appointment scheduling wait times – from as long as a day to less than 30 minutes

IT leaders prioritizing patient experience, value-based care in 2019, survey finds

FierceHealthIT

Ramping up value-based care initiatives and improving the patient experience are top priorities for health IT leaders in 2019.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Finally, consumer-patient pressures are playing a positive role in telehealth adoption. As patients have morphed into consumers, now major payors of healthcare, people seek more enchanting, accessible, design-ful experiences as they do in retail.

Salesforce Delivers Health Cloud Innovations to Personalize Patient Experiences, Improve Outcomes

Electronic Health Reporter

Salesforce announces new additions to Salesforce Health Cloud that improve healthcare through connected, intelligent patient engagement. With new social determinants of health capabilities, care teams have a complete patient profile, empowering them to […].

Improving the Patient Experience With Content

Perficient

Patient experience is a key measure of overall healthcare quality. It commands equal attention alongside clinical outcomes, patient safety, and efficiency and cost reduction measures. Patient education is a significant component of the patient experience.

Survey: Improving Patient Experiences a Top Priority for HIT Leaders in 2019

hea!thcare innovation - Clinical IT

Health IT leaders rate updating technology to improve the patient experience as their top objective for 2019, according to the seventh annual Health IT Industry Outlook Survey conducted by Stoltenberg Consulting Inc.For this year’s survey, more

IT DevOps Solutions to Improve the Physician and Patient Experience

Healthcare IT Today

Not only is it impacting physicians, but that has a trickle down effect on patient experience as well. That’s why we see so much focus on how to improve the physician experience. We all know that Physician Burnout is a big problem in healthcare.

Reducing costs, improving patient experience top of mind for health system leaders: survey

FierceHealthIT

Healthcare executives identified declining reimbursement, the patient experience, maintaining and upgrading IT, and cybersecurity as the top challenges their facing health systems in 2019

Making Health Care Better, from the N of 1 to the Public’s Health – Trend-Weaving Medecision Liberation 2019

Health Populi

But we must and we will, a group of inspiring and inspired people who work across the health/care ecosystem affirmed this week in Dallas at the conference of Medecision Liberation 2019. So we’ve spoken to the N of 1 patient-person and the N of 1 physician-clinician.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

Conference kicks off this week, I’m focused on finding digital health innovations that engage people — consumers, caregivers, patients, health citizens all. 2019 will feature examples of all of these technologies and services.

It’s Not All About Pink for Women’s Tech at CES 2019

Health Populi

So welcome the Versa, one of many women-targeted health tools featured at CES 2019 that are getting real and impactful about women, tech and health. On a joyful note, Spade’s upbeat design sense lives on in 2019, featuring some adorable watches that track activity.

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

On January 10, 2019, Jim Cramer of CNBC’s Mad Money recommended that Apple buy Epic, a market leader in EHRs. I’m keen to learn where the industry is on that diffusion curve in putting health information and tools into the hands of consumers, patients and caregivers.

Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

Providers identified the key capability gaps for consumer-centric care as improving the consumer experience, offering a variety of facility-based access points, utilizing digital tools for health engagement, providing price transparency, and offering more virtual access points. Most U.S.

IKEA Garners the Top Health & Wellness Award at Cannes Lions 2019 – the Expanding Health/Care Ecosystem

Health Populi

“Health is now everyone’s business,” Shaheed Peera, Executive Creative Director of Publicis LifeBrands, said this week at the 2019 Cannes Lions awards. There are three-pages of short-listed entries in very fine print on the Cannes Lions 2019 website in just the Health & Wellness category.

Shelly Palmer De-Hypes CES 2019 & Has Lessons for Health/Care

Health Populi

The rest of the CES story for 2019 is positive, Shelly optimistically continued. The best new tech innovations in health and medical care should and must be coupled with empathy on the human side and respect for patients and providers alike.

Uber Health powers Grand Rounds, Carisk Partners' transportation; Wellpepper, eVideon offer joint patient experience product; and more digital health deals

Mobi Health News

Also: Optima Health adopts Cardinal Analytx's AI insight platform; Canopy Health launches patient app powered by Anexinent

Listening to Osler Listening to the Patient – Liberating Health Care at Medecision Liberation 2019

Health Populi

“Listen to your patient; he is telling you the diagnosis,” Dr. William Osler is quoted to have said around the turn of the 20th century. Dr. Osler had been a strong advocate for the physician-patient conversation to inform the doctor’s diagnostic acumen and improve patient outcomes.

3 Ways that Telehealth Improves the Patient Experience

iSALUS Healthcare

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly.

Art As Medicine – WHO Weaves the Evidence for Arts’ Role in Improving Health

Health Populi

To engage hard-to-reach groups, Arts on Prescription in England is over 20 years old and has shown positive impacts in connecting patients with community social activities in the arts. “What’s the evidence on the role of the arts in improving health and well-being?”

A Smarter Home for Healthy Living at CES 2019….and a nod to Microsoft

Health Populi

The post A Smarter Home for Healthy Living at CES 2019… and a nod to Microsoft appeared first on HealthPopuli.com. Health begins at home. I found evidence for that, beyond my own N of 1 understanding, in a research article published in the U K in 2000 by Lyn Harrison and Frances Heywood.

Retail Health Ends 2018 With Big Plans for 2019

Health Populi

As the CVS + Aetna merger crosses its last regulatory hurdle at the close of 2018, we enter 2019 facing a fast-growing and -morphing retail health landscape. The three of us will be on a panel addressing retail health disruption at CES 2019 on 9th January 2019 at the Digital Health Summit.

Consumers Want to See Investment in Better Experiences – Elevate 2019

Healthcare IT Today

There was an important message for healthcare at the recent Elevate Festival: consumers want to see organizations leveraging existing AND new technologies to improve the overall experience.

Practical Innovation on Full Display at EXPO.health 2019

Healthcare IT Today

Analytics/Big Data Communication and Patient Experience EMR-EHR Healthcare IT IT IT Dev Ops Security and Privacy #EXPOHealth EXPO.health Healthcare Innovation Interoperability Patient Experience Practical Innovation

The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Talk to me, patients are demanding in unison. Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers.

On Amazon Prime Day, What Could Health Care Look Like?

Health Populi

For context, this chapter follows two that explain how patients in the U.S. The patient is the payor, the second chapter characterizes. friction-filled), and choice-suggested experience. Another Amazon Prime effect is happening beyond consumers and patients in B2C.

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

A “one layered delivery network through which patients can move seamlessly as they age and their needs evolve” will be the new health care platform to meet patients’ demands by 2030, according to a forecast from KPMG’s Healthcare and Life Sciences Institute.

The Patient As Payor: Workers Covered by Employer Health Insurance Spend 11.5% of Household Incomes on Premiums and Deductibles

Health Populi

Health Populi’s Hot Points: The Commonwealth Fund’s report bolsters the central premise of my book, HealthConsuming: From Health Consumer to Health Citizen, that the patient-is-the-payor as we approach the new year of 2020.

Listen Up, Healthcare: Hear The Patient’s Voice!

Health Populi

Consider the voice of a patient before the advent of the Internet in the digital 1.0 Nine in ten patient influencers told WEGO Health that online communities play an important role in their health care decisions. Financial health is part of the patient’s experience now.

Cost and Convenience Underpin Patient Demands As Health Consumers

Health Populi

Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. Accenture has conducted research among health consumers for several years, so we could compare 2016 to 2019.