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The Patient as Consumer and Payer – A Focus on Financial Stress and Wellbeing

Health Populi

told the Gallup Poll in April 2022 that their financial situation has eroded in the past year, up to 1 in 2 people which is a statistic we haven’t seen since the Great Recession of 2008. in 2022, billing and medical payments are now embedded in patientsexperience, regardless of the type of payor.

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Trust Is a Key Social Currency for COVID-Embattled Consumers

Health Populi

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. How do health care providers build trust? Press Ganey asks. Most Americans, regardless of income, were concerned about costs for COVID-19 related care.

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Medicare Members Are Health Consumers, Too – Our AHIP Talk About Aging, Digital Immigrants, and Personalizing Health/Care

Health Populi

Power survey on the subject attested]. That study resulted in the paper, A Call for Care That’s Personal, Accessible and Social , which the company’s CMO, Nicole Althaus, and I will be discussing today at AHIP’s Consumer Experience and Digital Health Forum in Chicago.

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Telehealth shows promise for fostering better doc-patient relationships

Healthcare IT News - Telehealth

Ian Tong said the results of the patient survey were something of a surprise. "In many cases, patients actually said, 'Why can't primary care be like this?' " Tong's first experience of telehealth was years ago, "in the VA, around 2008," he said.

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The Patient As Payor: Workers Covered by Employer Health Insurance Spend 11.5% of Household Incomes on Premiums and Deductibles

Health Populi

of their household income on health insurance premiums and deductibles based on The Commonwealth Fund’s latest report on employee health care costs, Trends in Employer Health Coverage, 2008-2018: Higher Costs for Workers and Their Families. Workers covered by health insurance through their companies spend 11.5%

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When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

The Business Group on Health’s survey into large employers’ plans for health benefit designs in 2023 has a strong focus on value, concurring with employee benefit consulting studies from Mercer, SHRM, and WTW, among others. Costs, too, can delay patients’ seeking care, which Qualtrics learned in their recent survey of health consumers.

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The Tech Giants are Coming for Healthcare

Lloyd Price

In the first strategic partnership for Healthcare NExT, Microsoft worked with the University of Pittsburgh Medical Center to develop digital services intended to reduce drudgery for physicians and improve patientsexperiences. Google started a health-records initiative in 2008, but shut it down by 2011, citing poor adoption.