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How an automated omnichannel contact center improves patient experience

Healthcare IT News - Telehealth

Enterprise Taxonomy: Short Headline: How an automated omnichannel contact center improves patient experience Featured Decision Content: Region Tag: Global Edition Sponsor: Salesforce Right Now: Primary topic: Patient Engagement.

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Top takeaways from HIMSS22: What CIOs need to know

Healthcare IT News - Telehealth

Salesforce has announced that it will improve its Salesforce Customer 360 for Health product, adding new features. Region Tag: Global Edition. Examples include using Teams for virtual care visits, Teams integration with Cerner electronic health record, and additional enhancements on the Azure Health Data Services using AI.