The tech user experience today – the customer does not matter
Aging in Place Technology Watch
MARCH 28, 2024
Watch the patients in the waiting room struggle with the kiosk check-in menus – while staffers on the other side of the window busy themselves with other tasks. The patient portal(s) one for every insurer and medical practice. Today, many patients are signing onto the portal to view their test results. And so on and so forth.
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