Connected Health Pulse

Chatbots and conversational AI offer help with finding care

Aging in Place Technology Watch

APRIL 12, 2023

Chatbots can be helpful to older adults and families. As part of research on the Future of AI and Older Adults, interviewees are talking about the potential role of chatbots – and why they should matter. Carlton Senior Living’s chatbot named Ana offers a similar list of search options, including scheduling a visit.

Chatbots' role in fight against coronavirus

Healthcare IT News - Telehealth

APRIL 7, 2020

Primary topic: Population Health Disable Auto Tagging: Short Headline: Chatbots' role in fight against coronavirus Featured Decision Content: Region Tag: Global Edition Right Now:

Four observations from AI and the Future of Care Work research

Aging in Place Technology Watch

OCTOBER 11, 2023

With job turnover and shortages, care-related services now see the opportunity of AI chatbots, machine learning, and predictive analytics to mitigate some of the staff-related challenges they face. Companies like Carlton Senior Living offload staff informational tasks to chatbots, freeing staff for other work.

Nursing

Nursing EMR Healthcare Innovation Telehealth

Older Adults will benefit from AI -- sooner rather than later

Aging in Place Technology Watch

MAY 24, 2023

There are few limits to the possible benefits of AI in its many forms, conversational, generative, Chatbots and more. In fact, computer scientists and medical researchers are intrigued by the possibility of a medically traine d GP T-4, the software basis for the current chatbots. AI and older adults – powerful if enabled.

Building chatbots that speak the patient's 'language'

Healthcare IT News - Telehealth

NOVEMBER 27, 2019

Primary topic: Patient Engagement Disable Auto Tagging: Short Headline: Building chatbots that speak the patient's 'language' Featured Decision Content: Region Tag: Global Edition

Five examples of use of AI in the care of older adults

Aging in Place Technology Watch

MARCH 30, 2023

Here are five current examples, all information was drawn directly from the vendor websites: Botco Chatbot. "An The platform allows businesses to create and launch a smart chatbot that can answer hundreds of potential questions in a fraction of the time compared to what was previously possible. Learn more at Botco.

Remote care

Remote care Nursing HIPAA

In 2023, The Future of AI and Older Adults is now -- and also up next

Aging in Place Technology Watch

MARCH 15, 2023

This includes Chatbots – which simulate human conversation. The new report, The Future of AI and Older Adults, will be completed this summer and published on this site.] category tags: AgeTech , Generative AI , computers, broadband, and social networking , senior living And just in time. [

Medical Billing

Observations about AI and older adults

Aging in Place Technology Watch

APRIL 27, 2023

Older adults may be less embarrassed talking to a chatbot about tech uncertainty than calling up their long-distance grandson. AI chatbots will be built into senior living concierge services. Training an AI chatbot on the various services and schedules offered by a senior living community will be required.

Beginning a Look at The Future of AI and Older Adults 2023

Aging in Place Technology Watch

FEBRUARY 14, 2023

In India, a conversational AI chatbot was developed for the elderly and disabled. Hospitals are turning to AI and chatbots to save money – interactions are expected. Beginning a new report -- The Future of AI and Older Adults - thoughts welcome] category tags: AI and machine learning , AgeTech , baby boomers

AI and the Internet of Caring Things

Aging in Place Technology Watch

FEBRUARY 28, 2023

Cognitive systems with a mission to care for people may be built with conversational or generative AI -- chatbots, avatars, and AI-infused automated interactions on a phone or online. category tags: Generative AI , AI and machine learning , Voice/AI/Voice Assistants , AgeTech

Nursing

The AI opportunity – more and better services

Aging in Place Technology Watch

MAY 4, 2023

Furthermore, post-hospital care will increasingly be tech-enabled , including use of voice based chatbots like Sensely’s Molly. Finally, more people are doing self-diagnosis with the support of AI chatbots. category tags: Conversational and generative AI , AI and machine learning , AgeTech , healthcare

Five conclusions from AI and the Future of Care Work

Aging in Place Technology Watch

NOVEMBER 29, 2023

Over the next few years, care organizations will make more disciplined use of their own data that an AI technology such as a chatbot can access or present to a caregiver. And regulatory initiatives will help overcome trust issues for consumers. The changes that are most likely within the next five years?

Nursing

Nursing Medicare

Did you miss one? March blogs lament deteriorating user experience

Aging in Place Technology Watch

APRIL 3, 2024

Chatbots may be forging a new path for assisting as needed -- but the jury is still out as to whether that replaces live training. category tags: computers, broadband, and social networking , smartphones , Television/Smart TV , wearables, smart watch Imagine an AI-enabled future for tech user experiences.

The 'giant sucking sound' of digital health consolidation

Healthcare IT News - Telehealth

AUGUST 2, 2021

Conversa is a chatbot technology company that uses conversational interfaces for digital pathways to support a wide range of clinical needs – from pre-admission patient education and preparedness to post-acute monitoring and chronic care management. Region Tag: Global Edition. In the long term – well, who knows?

Digital Health

Digital Health Telehealth Leadership Connected Health

Challenging Innovators to Design for Older Adults: 2014 -2024

Aging in Place Technology Watch

MARCH 7, 2024

Chatbots may be forging a new path to assisting as needed -- but the jury is still out as to whether that replaces live training. category tags: seniors and aging policy , hearables/hearing technology , smartphones Simplify processes – a decade ago the concept of self-installation was not quite there for many tech offerings.

ChatGPT – Consider asking a question in a post-Google-Ad world

Aging in Place Technology Watch

JANUARY 4, 2023

But the possibility that Google’s $200+ billion ad revenue business could be disrupted by an AI chatbot, would likely strike fear -- maybe it will start a few chatbot projects back up. category tags: AI and machine learning. (One wonders what insider called the New York Times with this info?)

Nursing

Nursing Medicare

Voice and AI – Better Together for Older Adults – New Report

Aging in Place Technology Watch

JUNE 21, 2022

As the number of users of smart displays grow s and smartphone use by older adults continues to increase, the number of voice-only experiences may decline, replaced with multiple options – voice, smart display and the ubiquitous chatbot -- coming soon to a customer service experience near you.

Your platform, yourself – the splintering of interaction tool choices

Aging in Place Technology Watch

MAY 31, 2023

Should a chatbot be placed on the newly created website? category tags: social media , computers, broadband, and social networking , AI and machine learning The splintering of platforms will be made worse with AI. Is it time to set up conversations with an AI-based ‘expert’ at length about a particular circumstance?

How health IT's leading innovators are using AI now, and where they see it going

Healthcare IT News - Telehealth

SEPTEMBER 25, 2023

Mark Warner has questions for Alphabet CEO Sundar Pichai about Med-PaLM 2, a chatbot currently. By Mike Miliard | June 27, 2023 News UNC Health pilots generative AI chatbot Instead of spending time searching through training libraries, UNC Health team members can quickly.

Health IT

Health IT EHR Nursing EMR

Did you miss one? Aging and Health Blog Posts from May 2023

Aging in Place Technology Watch

JUNE 6, 2023

There are few limits to the possible benefits of AI in its many forms, conversational, generative, Chatbots and more. category tags: AI and machine learning , Conversational and generative AI , Mobile PERS AI and older adults – powerful if enabled. Some say that we are in The Golden Age of AI.

Patient experience: new perspectives on person-focused care

Healthcare IT News - Telehealth

JUNE 15, 2022

From digital front doors to intelligent hospital rooms, chatbots to portals, hospital-at-home to human-centered AI, forward-looking health systems put the patient at the center of their strategic plans – not just because doing so offers a competitive advantage, but because it's the right thing to do.

Patient Experience

Patient Experience Telehealth Connected Health Telemedicine

AI and the Future of Care Work

Aging in Place Technology Watch

JUNE 27, 2023

Cognitive assistance: AI-powered virtual assistants and chatbots can assist seniors in managing medication schedules, providing reminders for appointments, and answering questions related to their health. category tags: Home Care , AI and machine learning , Conversational and generative AI , senior living

Telemedicine

Telemedicine Leadership Mental health Medicare

Health systems are notching big wins with their IT investments

Healthcare IT News - Telehealth

AUGUST 8, 2023

By Bill Siwicki | June 08, 2023 News Penn Medicine uses AI chatbot 'Penny' to improve cancer care Nearly 4,000 medication-related text messages were exchanged between patients and Penny – and.

EHR

EHR EMR Telehealth Nursing

Has telehealth hit the high watermark?

Healthcare IT News - Telehealth

AUGUST 4, 2020

Seattle-based Providence Health saw 70,000 patient logins and over one million messages come in through the chatbot in the first month of the outbreak or 10-15 times more than pre-pandemic levels. Region Tag: Global Edition Disable Auto Tagging: Short Headline: Has telehealth hit the high watermark? Featured Decision Content:

Telehealth

Telehealth Telemedicine Digital Health Remote care

Health-Care tech for seniors – not well served by the Wall Street Journal

Aging in Place Technology Watch

MAY 30, 2018

The bad news -- another in a long line of ‘robots and chatbots look after the elderly,’ with promotions of those oft-promoted Care.coach and ElliQ , adding Catalia Health’s cute Mabu. category tags: Boomer-Senior Tech Business , dementia care , social isolation.

Nursing

How to Improve Customer Experience in Healthcare with AI

Healthcare IT Today

MARCH 16, 2023

For example, your conversational AI chatbot can be integrated with a triage tool powered by AI and Natural Language Processing (NLP). While the former collects customer requests, the latter tags and categorizes the requests , to automatically resolve a portion of them, and to forward more complex requests for human review.

Leadership

Leadership Patient Experience Healthcare IT Health IT

Eight Intriguing Offerings from the 2019 Voice Summit

Aging in Place Technology Watch

JULY 30, 2019

Their award-winning emotion recognition and behavioral prediction analytics technology utilize cognitive modeling and advanced machine learning algorithms to provide enriched conversational insights for interaction with voice assistants, chatbots, robotic virtual assistants, social healthcare robotics and mobile voice assistants."

mHealth

mHealth Nursing Digital Health Telehealth

Isn’t It Eyeconic? Vision Care in the Evolving Health Care Ecosystem

Health Populi

MARCH 21, 2019

.” A key message of Eyeconic is their value proposition of connecting you, the patient-consumer, with a real-living doctor, not a chatbot, an app, or virtual human. The tag line of the book is how AI can help humanize health care. The message here that Eyeconic has adopted meshes with Dr.

HIPAA

HIPAA Medical Billing Leadership Public Health

Aging in Place Technology – Five Blog posts from May 2018

Aging in Place Technology Watch

JUNE 6, 2018

The bad news -- another in a long line of ‘robots and chatbots look after the elderly,’ with promotions of those oft-promoted Care.coach and ElliQ , adding Catalia Health’s cute Mabu. category tags: vehicle/transportation technology-services , voice/AI technology , senior living , robotics. How comforting.

Nursing

Geisinger's digital strategy to combat COVID-19 and accelerate enterprise transformation

Healthcare IT News - Telehealth

JULY 14, 2020

This transition will include a connected CRM platform for our contact tracers and an interactive web chatbot, live-agent web interaction, text-message outreach and email notification for our contacts. Leveraging technology to advance clinical protocol.

Leadership

Leadership Community practice Primary Care Telemedicine

Connected Health Pulse

Chatbots and conversational AI offer help with finding care

Chatbots' role in fight against coronavirus

Trending Sources

Four observations from AI and the Future of Care Work research

Older Adults will benefit from AI -- sooner rather than later

Building chatbots that speak the patient's 'language'

Five examples of use of AI in the care of older adults

In 2023, The Future of AI and Older Adults is now -- and also up next

Observations about AI and older adults

Beginning a Look at The Future of AI and Older Adults 2023

AI and the Internet of Caring Things

The AI opportunity – more and better services

Five conclusions from AI and the Future of Care Work

Did you miss one? March blogs lament deteriorating user experience

The 'giant sucking sound' of digital health consolidation

Challenging Innovators to Design for Older Adults: 2014 -2024

ChatGPT – Consider asking a question in a post-Google-Ad world

Voice and AI – Better Together for Older Adults – New Report

Your platform, yourself – the splintering of interaction tool choices

How health IT's leading innovators are using AI now, and where they see it going

Did you miss one? Aging and Health Blog Posts from May 2023

Patient experience: new perspectives on person-focused care

AI and the Future of Care Work

Health systems are notching big wins with their IT investments

Has telehealth hit the high watermark?

Health-Care tech for seniors – not well served by the Wall Street Journal

How to Improve Customer Experience in Healthcare with AI

Eight Intriguing Offerings from the 2019 Voice Summit

Isn’t It Eyeconic? Vision Care in the Evolving Health Care Ecosystem

Aging in Place Technology – Five Blog posts from May 2018

Geisinger's digital strategy to combat COVID-19 and accelerate enterprise transformation

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