Remove tag apple-store
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The Tech Support Chasm -- tough to cross for older adults

Aging in Place Technology Watch

Still baffled, they may go back to the store for troubleshooting suggestions – Apple seems to expect this. And other phone sellers – like Verizon and AT&T , for example, offer very little support in the store past initial device setup, with primary tech support via phone – or as with Sprint, via a moderated online community.

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We are all novice technology users on this bus

Aging in Place Technology Watch

The pressure to own a smartphone is intense, whether it is from family members for instant communication and sharing, healthcare service providers who want older adults to use tech to manage health, use Apple Pay, and even use their phone to verify access to a website. We are all novice users when the next release comes out. Why on earth?

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Closing the Digital Health Gap Between Consumers and Physicians

Health Populi

Wearable tech is an important category these days in department stores, with discount retailers like Target and Walmart, at electronics outlets like Best Buy and, of course, via Amazon’s wearable tech ma. The smartwatch category, with fitness tracking, is hot in 2018, some “smarter” than others.

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One last look at 2022's important changes before CES

Aging in Place Technology Watch

Meanwhile, the OTC hearing aids, starting at $199, can be purchased without an audiologist assisting, inside a retail store or online. Apple and Google innovations begin to matter – and then there’s Amazon. In comparison to Apple and Google, Amazon targets older adults in its offerings.

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Isn't it time for a Voice-enabled Tech Concierge?

Aging in Place Technology Watch

And it’s pretty obvious to anyone who is paying attention to Apple new releases , new versions of Android phones and other apps like Spotify. category tags: Voice First/AI/Voice Assistants , computers, broadband, and social networking , smartphones. Tech complexity for new users is getting worse. How naïve. No manual.

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2020 Technology trends that benefit older adults and caregivers

Aging in Place Technology Watch

The Apple Watch Series 4 disrupted the senior wearables market with its built-in ECG and fall detection, as well as Apple’s partnership with insurers. That created revenue growth for Apple, but also more opportunity for Apple watch-based competitors like Fall Call Solutions.

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Five FinTech Offerings for Older Adults

Aging in Place Technology Watch

Smartphone apps dominate the FinTech world and Apple Pay (or its Android cousins) may be the most widely known FinTech tool. But guidance is beginning to emerge to help older consumers benefit, helping them to use tools like Apple Pay on smart phones and wrists. category tags: finance , Fintech , Boomer-Senior Tech Business.

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