Remove tag app-store
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The Tech Support Chasm -- tough to cross for older adults

Aging in Place Technology Watch

Still baffled, they may go back to the store for troubleshooting suggestions – Apple seems to expect this. And other phone sellers – like Verizon and AT&T , for example, offer very little support in the store past initial device setup, with primary tech support via phone – or as with Sprint, via a moderated online community.

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Closing the Digital Health Gap Between Consumers and Physicians

Health Populi

consumers are now tracking health via digital tools, and one-half of these share the data generated by their apps. Wearable tech is an important category these days in department stores, with discount retailers like Target and Walmart, at electronics outlets like Best Buy and, of course, via Amazon’s wearable tech ma.

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Isn't it time for a Voice-enabled Tech Concierge?

Aging in Place Technology Watch

And it’s pretty obvious to anyone who is paying attention to Apple new releases , new versions of Android phones and other apps like Spotify. category tags: Voice First/AI/Voice Assistants , computers, broadband, and social networking , smartphones. Tech complexity for new users is getting worse. How naïve. No manual.

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We are all novice technology users on this bus

Aging in Place Technology Watch

Accessibility beyond place – devices, apps, websites, and more. Familiarizing oneself with new features is a full-time job for those who work in tech support (phone, in-person, in-store). Some health systems endorse their use – even providing a guide to helping older adult members move up the learning curve. Why on earth?

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Asking Bing and ChatGPT about AI-enabled technologies to help older adults

Aging in Place Technology Watch

Tile Mate: A small tracker that can be attached to keys, wallets, or other items and can be located using a smartphone app 1. Hero: A digital pill dispenser that can store up to 10 different medications and remind users when to take them 1. category tags: Generative AI , fall prevention, fall detection

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That time of year -- considering technology gifts for older adults

Aging in Place Technology Watch

Does it need an initial setup that involves downloading software from a central site (like Google Play or the iOS App Store) – this is unfortunately still the state of the art for phone and tablet apps -- and some users, according to Pew, may never do the update -- or they debate it for a while to see if anybody was unhappy afterward.

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Consider tech adoption trends to contemplate what might be next

Aging in Place Technology Watch

Technologies surveyed included: tracking a care recipient’s finances or personal health records; use of assistive devices; electronic lists or spreadsheets to track activities; or checking in on a care recipient using a remote monitoring app or video.