study-70-of-americans-feel-healthcare-system-difficult-to-navigate 
Electronic Health Reporter
SEPTEMBER 17, 2020
Maestro Health, a tech-enabled third-party administrator (TPA) for employee health and benefits, released “The Poor Health of America’s Healthcare System,” a whitepaper that examines why Americans are disengaged with and distrustful of the healthcare system. […].
Docnotes
JANUARY 30, 2022
I experienced both of these, as the CEO of one of the 25 Performing Provider Systems (PPS) in the state. The causes of our missed opportunities were many – but I’ll outline a few as this will help guide our reading of the framework proposed for the next iteration – the Kotter Edition – named after the 70’s era TV show.
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