promoting-better-customer-service-during-a-pandemic 
Electronic Health Reporter
NOVEMBER 17, 2021
By Pankaj Gupta, CEO, iPlum During the early stages of the pandemic, many health providers and patients saw the flaws with healthcare customer service. The article Promoting Better Customer Service During a Pandemic appeared first on electronichealthreporter.com.
Healthcare IT Today
APRIL 19, 2024
Cindy Gaines, Chief Clinical Transformation Officer at Lumeon Telehealth, digital communication, and remote patient monitoring rose to the forefront during the pandemic and are now well-established care delivery options. We reached out to our brilliant Healthcare IT Today community to get their insights into this topic.
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Healthcare IT News - Telehealth
DECEMBER 14, 2021
That legislation really does a lot, I think, to further telehealth by driving access to broadband service, which is a major barrier for telehealth care delivery, especially in rural areas. Telehealth has been a lifeline for many of us during the pandemic, but for those in rural areas or low-income areas, it hasn't even been an option.
Healthcare IT News - Telehealth
JULY 21, 2021
What were the design methodology approaches taken by the technology team during the COVID-19 crisis? The pandemic was certainly a factor in how we would usually approach something of this nature, due to the timing constraints. I work within the information systems department supporting virtual care platforms and technical strategy.
Healthcare IT News - Telehealth
APRIL 28, 2021
A: While the pandemic caused incredible disruption in healthcare, it also spurred adoption of new technologies to provide safe, secure care. Prior to the pandemic, many healthcare organizations had not considered virtual care as part of how they interact with patients. It's beyond an electronic form or an appointment reminder.
American Well
JULY 13, 2020
This year, we’ve added a special fifth category, Pandemic Activation & Acceleration , to recognize the heroic efforts of our clients during COVID-19. In their own way, in their own communities, each of the organizations included in this category has gone above and beyond in their response to the pandemic. Anthem Inc.
DrKumo Remote Patient Monitoring
APRIL 13, 2023
Patient safety is a critical aspect of healthcare that ensures the well-being of patients during medical procedures. It refers to the measures taken to prevent harm while providing health services. Understanding Patient Safety Patient safety refers to the measures taken to prevent patient harm while providing health care services.
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