Healthcare IT Today

JANUARY 26, 2024

Dr. Mark Stephan, chief medical officer of Equality Health , says that technologies meant for patient use need to be explained to patients. They also need reassurance that their personal data is safe. Stephan recommends that during the implementation phase, managers check in with clinicians frequently for feedback.

Nursing 98

Nursing Health IT Healthcare IT Leadership 98

Healthcare IT Today

JANUARY 23, 2024

In the old settings, they could treat one person at a time, or fix a workflow for one department. Dr. Mark Stephan, chief medical officer of Equality Health , used the metaphor of “doing at scale” what he had done as a clinician (a phrase that might make more sense to computer technologists than clinicians).

Nursing 100

Nursing Primary Care Health IT Patient Experience 100

Healthcare IT Today

OCTOBER 21, 2022

Should your practice receive a complaint, it is best practice to quickly communicate and follow-up with the person filing the complaint. Dr. Mark Stephan, Chief Medical Officer at Equality Health. And the ONC has already received over 300 complaints of information blocking; most from patients and their representatives.

Patient Experience 76

Patient Experience EHR Private practice Leadership 76

Healthcare IT Today

JANUARY 24, 2024

Dr. Mark Stephan, chief medical officer of Equality Health , said that clinicians must make sure that the new technology reduces administrative burdens on clinicians. ” Telehealth, for instance, might seem to help seniors get care, but they might be used to in-person visits and prefer to continue them.

EHR 111

EHR Primary Care Nursing Telehealth 111