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Weekly Roundup – June 17, 2023

Healthcare IT Today

John spoke to Irad Deutsch at Belong.Life about how online communities support these patients through personal connections as well as chatbots. Kristen Jacobsen highlighted the takeaways from RevSpring’s annual Voice of the Patient Survey, which found that patients want consistent communications with their providers.

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The Best Patient Communications Begins with Listening

Healthcare IT Today

The following is a guest article by Kristen Jacobsen, Vice President of Marketing and OmniChannel Engagement at RevSpring “Although we live in an information technology age, we often find ourselves in failure to communicate situations.” – Johnny Tan That quote is referring to interpersonal relationships, but it’s equally apt in healthcare.