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How To Improve Your Patient Access Services

Electronic Health Reporter

Want to rapidly improve your hospital’s brand, reputation and financial prospects? Look no further than patient access (PA), typically the front-line “face” of a healthcare provider and instrumental to an organization’s clinical, financial and reputational success. By Chelsea White, consultant, Freed Associates.

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Does Engaging ALL of Your Patients Matter?

Xealth

Note to readers: This is the fifth post in a six-part series exploring the perspectives of digital patient engagement. Digital engagement is a cornerstone of effective patient care. Engaging a diverse patient population through accessible, intuitive digital platforms can significantly enhance patient outcomes and satisfaction.

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How Adopting a Hybrid Model with a Virtual Interpreter Call Center Can Make Your In-House Interpreters More Efficient

Healthcare IT Today

language access services are only increasing in importance for healthcare organizations. That’s why a small but growing number of leading-edge healthcare organizations have started to adopt a hybrid model using a virtual interpreter call center to help them efficiently and effectively connect staff and patients with interpreters.

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Microsoft Teams and Boostlingo Integration Improves Healthcare Interpretation Efficiency

Healthcare IT Today

Talking with a CIO this week, he described how telehealth is now just part of the infrastructure for how they see patients. Patients and clinicians are now more comfortable with telehealth as an option that provides great convenience for the patients.

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Top 12 Telehealth KPIs Every Health Tech Leader Should Know

Speaker: Matt McBride, CEO and Co-Founder of Mend

Patient engagement happens before, during, and after interactions. Consumer research has found that in 2021, 64% of US households reported using Telehealth services. In addition 34% of patients would prefer Telehealth visits to in-office visits. As a result, stakeholders, patients, providers, and executives all benefit.

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? For patients enrolled in chronic disease management programs, telemedicine can be a game-changer.

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Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Getting to interoperability of systems and data is key, and BDO provides a helpful sidebar int he report speaking to getting more of your EHR system.