Remove finance-revenue-cycle
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The Top Pain Point in the Healthcare Consumer Experience is Money

Health Populi

98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health. Beyond the physical and emotional pain that people experience when they become a patient, in the U.S.

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Health systems in 10 years: 20 predictions from top executives

Henry Kotula

System Director, Operations and Finance of CommonSpirit Health (Chicago): The biggest change I anticipate is a continuation in the decentralization of health services delivery that has typically been provided by hospitals. Senior Vice President and Chief Revenue Officer of Northwell Health (New Hyde Park, N.Y.):