Artificial Emotional Intelligence: What exactly is it? What is the potential of AEI in Healthcare?
Lloyd Price
DECEMBER 19, 2023
For example, an AEI-powered chatbot could adjust its tone and language to match the user's emotional state. For example, a call center agent could use an AEI system to identify a customer's frustration and provide them with more helpful and understanding support. This could lead to earlier diagnoses and more effective treatment.
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