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The ROI on Patient Experience = Loyalty, Trust and Revenue – Listening to Accenture

Health Populi

Health Populi’s Hot Points: For the patient-member-consumer, the digital experience “is” the overall experience given the growing use of online scheduling, online access to portals and EHRs, use of telehealth and virtual care platforms for clinical encounters, and bill paying, among other digital health care interactions.

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Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

doctors, driven by turnover and understaffing, compassion fatigue, and challenges using digital tools — think EHRs. T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience.

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Telehealth, properly integrated with EHRs, can boost cancer care

Healthcare IT News - Telehealth

Healthcare IT News spoke with Ford to discuss what it is about cancer care that lends itself well to telemedicine, how integrating electronic-reported outcomes with the electronic health record helps the whole virtual oncology effort, and much more. What is it about oncology that makes it a good fit for telemedicine?

EHR 176
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Rush Memorial's virtual ICU reduces transfers, boosts patient experience

Healthcare IT News - Telehealth

"The added support would enable our hospitalists to focus on caring for higher-acuity patients, without having to transfer them to another facility." " MEETING THE CHALLENGE The virtual ICU enables the virtual providers to interact with patients via a telemedicine cart.

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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

In 2013, Cincinnati Children's Hospital wanted to establish a Center for Telehealth. At the time, the interest in video visits and other forms of telehealth was growing, and the provider organization had a few clinical programs already up and running. THE PROBLEM. This hybrid workflow was also a remaining challenge. MARKETPLACE.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. Oliver, Baptist Health. MARKETPLACE.

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Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Healthcare IT News - Telehealth

"Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health. Centura Health was awarded just over $997,000 in grant funds from the FCC for telemedicine. MARKETPLACE.

EHR 124