article thumbnail

Innovaccer Announces Acquisition of Cured, Ushering in a New Era of Patient Experience

Healthcare IT Today

Innovaccer Acquires Leading Digital Marketing and Customer Relationship Management (CRM) Platform to Transform the Patient Experience, Succeed with Value-Based Care, and Accelerate Growth Innovaccer Inc. We were looking for companies who could help us enhance our Experience pillar’s focus on improving patient experiences.

article thumbnail

CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Healthcare IT Today

Scott Alderman, Vice President of Operations at CyncHealth , wants to provide one-stop access to the longitudinal patient record, while reducing the clicks needed to navigate the electronic health record (EHR).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Healthcare IT News - Telehealth

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

EHR 121
article thumbnail

Bridging the Gap: Communication Challenges Throughout the Patient Journey

Healthcare IT Today

In pursuit of a better patient experience, most healthcare organizations have invested heavily in digital transformation, including the widespread adoption of Electronic Health Records (EHRs). In other cases, the same solution provides different experiences on computers versus mobile devices. Only 12% of the U.S.

EHR 115
article thumbnail

Moving to eClinicalWorks’ Cloud EHR Helped Suncoast Community Health Centers Save Money and Reduce Frustration

Healthcare IT Today

For Suncoast Community Health Centers, moving to a cloud-based EHR was a no-brainer. With careful planning, cross-department collaboration, and help from their EHR partner, eClinicalWorks, the migration to the cloud was seamless. Our servers couldn’t keep up, especially because we were not just running the eClinicalWorks EHR.

EHR 98
article thumbnail

The Digital Front Door in Healthcare Doesn’t Work Without Data from Across Systems

Healthcare IT Today

While it may be true that the EHR is the main tool for a clinician, the same is not true for patients. Patient data is stored in a wide variety of systems including a CRM, health system website, secure messaging systems, call center systems, survey systems, mobile apps, iPads in the doctor’s office, kiosks, and much more.

article thumbnail

Dealing with the Elephant in the Waiting Room – Clipboards and Paper Forms

Healthcare IT Today

It was an awful experience for me as a patient and no doubt for them to have to review 3 different sets of forms. While not every office is this disorganized, the patient experience when it comes to clipboards and patient forms has a lot to be desired at many healthcare organizations.

EHR 111