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Patients, Health Consumers, People, Citizens: Who Are We In America?

Health Populi

Now consider what happens when consumers (the noun chosen by the authors of the second paper I’m adding to the mix) access data, information and tools for self-management in health care. Karandeep Singh of the University of Michigan (GO BLUE!

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Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

Amy wrote an important column in MM&M magazine called “ the Rise of the Health-Tech Ethicist ,” which I highly recommend you read. Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care.