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Intelligent, On- Demand Healthcare Concierge Provides Personalized Patient Experience

Consumer eHealth Engagement

Personalized Patient Experience. With the Accolade Health Assistant as the single point of contact for her family, Sarah is able to reach out to Harriet for guidance all along her and her family’s healthcare journeys. ” Patient Experience Journey.

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Stanford’s ClickWell: Virtual Model for Primary Care

Consumer eHealth Engagement

In January 2015, Stanford Medicine launched ClickWell Care, a new type of Primary Care clinic which leverages technology to allow patients to virtually connect with their own Stanford primary care clinicians and wellness coaches via video or phone visits. “The average age of a ClickWell patient is 36 years old.

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Virtua Navigates Orthopedic Patients Pre- & Post-Surgery with Improved Patient Engagement and Care Coordination

Consumer eHealth Engagement

Although Virtua, one of New Jersey’s largest health systems with hospitals, surgical and rehabilitation centers, is voluntarily participating in the BPCI payment bundle, their investment in the orthopedic patient experience at their Joint Replacement Institute (JRI) started long before the payment model changes.

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Ochsner Health System’s O Bar & Digital Medicine Program Success & Expansion

Consumer eHealth Engagement

Patients that are on two of Ochsner’s digital medicine programs engage with the same pharmacist/APP and health coach, creating a holistic approach to patient care. Patients access all of digital health tools in the digital medicine program area with their patient portal.