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Leveraging Trust, Showing Humility: How Health Care Organizations Can Serve Consumers – A New Read from McKinsey

Health Populi

In this health consumer update, McKinsey spoke with three consumer marketing experts from other industries to learn best practices on how best to “be there” for consumers — in other words, meeting people where they are. The first bar chart from the report tells us that most U.S.

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Trust is a Superpower for Public Health – The 2024 Edelman Trust Barometer Through the Health Lens

Health Populi

Less than 50% of people living in 16 countries do not trust government, media, or NGOs to do what is right to address their health needs and concerns, based on the responses from over 15,000 people living in 16 countries whose opinions are captured in the 2024 Edelman Trust Barometer’s Special Report on Trust and Health.

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Joint Commission intros new Telehealth Accreditation Program

Healthcare IT News - Telehealth

The Joint Commission this week announced its new Telehealth Accreditation Program for eligible hospitals, ambulatory and behavioral healthcare organizations.

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Safety in Health Care Ties Closely to Workforce Well-Being – Updates from Press Ganey and ECRI

Health Populi

in health care. The phrase “patient safety” summons up a list of common sources such as medication errors, surgical errors, health care-associated infections, diagnostic errors, among other adverse events and harms people experience in the course of receiving health care. points, 81.8%

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Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Health Populi

“Why is a real estate services company doing research into consumers’ views on health care?” See my Hot Points below, discussing my views on the morphing of health care real estate from Pill Hill and inpatient hospitals to the home and closer-to-home sites. ” you might ask.

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The Doctor Will See You Now…At Home? The AMA Launches a Health at Home Framework

Health Populi

While moving health care to the home will involve quite different workflows and disruptions to current general medical practice, it is clear that physicians in the U.S. An aging U.S. Note that this framework has been developed by the AMA, the largest professional organization of doctors.

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The Latest Health Technology Vision and Consumer Behavior Insights From Accenture

Health Populi

The COVID-19 pandemic hastened digital transformation for both the health care industry and for individuals — as health consumers, patients, caregivers, and health citizens. The 2020 tech vision for health is summarized here, tying to Accenture’s previous two years of forecasts.