Remove can-healthcare-customer-support-be-provided-from-home-exploring-the-technology-trends-and-opportunities
article thumbnail

Can Healthcare Customer Support Be Provided From Home? Exploring the Technology, Trends and Opportunities

Electronic Health Reporter

By Kevin Ruthen, chief technology officer, Support.com. Customer support plays a critical role in healthcare. In fact, a report from McKinsey and Company on healthcare consumerism found that “customer service ranked second behind only coverage […].

103
103
article thumbnail

Frost & Sullivan's Top 10 predictions for healthcare in 2021

Healthcare IT News - Telehealth

Financial/Revenue Cycle Management Population Health Precision Medicine Telehealth Workforce From vaccines to virtual care, enterprise imaging to precision medicine, these are the growth areas that will shape the direction of healthcare, this year and beyond. The year 2020 has been a year unlike any other year in our history.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Telecom companies are quietly building a big presence in HealthTech: 5 Case Studies explore further

Lloyd Price

They have a number of advantages that make them well-positioned to succeed in this market, including: Strong customer relationships: Telecom companies have long-standing relationships with their customers, which gives them a deep understanding of their needs. So what exactly are the telecoms companies building in healthtech?

article thumbnail

5 Key Insurance Industry Challenges to Watch Out For

DrKumo Remote Patient Monitoring

The insurance industry is facing a range of challenges, from rising claims costs to the need for modernization. Inflation, changing risk profiles, and a shortage of insurtech talent are among the biggest challenges facing the industry, while customer experience and digitization have become critical issues due to the pandemic.

HIPAA 40
article thumbnail

Hypertension Management: A Guide to Remote Patient Monitoring in 2024

DrKumo Remote Patient Monitoring

This article explores the transformative potential of remote patient monitoring (RPM) technologies in managing hypertension. The RPM innovation facilitates a more proactive and personalized approach to care outside traditional healthcare settings. What is Hypertension? Secondary Hypertension: Caused by an underlying condition.

article thumbnail

2018 Year in Review: The Year’s Biggest Remote Care News & Developments

care innovations

With 2019 now upon us, please join us in taking a look back at the most momentous remote care stories from 2018, as reported here at the Care Innovations blog. Specifically, the new code allows providers to bill the CMS for time spent collecting and interpreting remotely generated health data. Get more details here. January 18, 2018.

article thumbnail

The Digital Transformation of Home for Health – Brainstorming with Karsten Russell-Wood of Philips

Health Populi

At the start of CES 2021, I had the opportunity to catch up with Karsten Russell-Wood, Portfolio Marketing Leader, Post Acute & Home, Connected Care at Philips. As we toured the three homes, one macro theme emerged: how for each family unit, different areas of the house can embed with different health-making opportunities.