2019 Consumer Survey: Majority of Consumers are Willing to Use Telehealth but Use Varies by Age
American Well
SEPTEMBER 18, 2019
Generation X (ages 45-54): This generation is highly pharma-focused – 42% of those in this group who use mobile health apps use pharmaceutical apps. They also are the most willing generation to use telehealth for urgent care. Consumers ages 35-44 were also concerned about insurance coverage—more than any other age group.
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